Monday, May 11, 2009

Voip and Office Phone Systems

VoIP office phone systems are important for businesses to maintain effective communication with their clients as well as for communicating with their staff within the office or outside, contributing to efficient performance. VoIP refers to Voice over Internet Protocol. A VoIP phone system is where calls are transmitted through voice over data networks. Phone lines don’t come into play here. This automatically ensures efficiency. But there are more advantages to a VoIP small business phone system.

Efficient Transmission of Voice and Data

With a virtual or hosted VoIP office phone, not only can voice be transmitted, but also videos, images and other data. Even the quality of voice received is superior, and separate channels aren’t required for transmission and reception of calls and other data. The benefits for businesses are flexible and efficient communication to help them be in touch with clients from around the world while also ensuring their employees, who may be in various locations on business trips, are given the right instructions. It improves communication between different departments within a business, and between employer and employee.

Technological Features at Affordable Costs

A hosted VoIP PBX office system is a technological marvel packed with many innovative features such as auto attendant, find me follow me call forwarding, call queuing, call screening, voicemail, fax mail, music on hold, automatic call distribution, and more. The system is also greatly scalable, enabling quite a lot of extensions to be added. There isn’t any further infrastructural development or investment required for adding extensions. The hosted VoIP PBX system doesn’t require businesses to purchase or maintain any equipment. Everything is taken care of at the site of the service provider. The costs of a small business virtual PBX service are also comparatively less as the service is shared among many clients.

Installing VoIP office phone systems is a positive step for businesses to maintain efficiency in communication profitably.

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