The virtual phone numbers are connected with a person and not any onsite equipment in the hosted PBX system. The hosted PBX phone service providers can provide virtual toll free and local numbers with the area codes of cities that one prefers. When local numbers create the impression of a local presence for your business, the toll free phone numbers can create that of a nationwide presence.
The small business hosted PBX phone service is comparatively cheaper as the calls are transmitted through dedicated phone lines or internet connections. The user can program in the hosted PBX service providers’ directory a list of phone numbers, including cell phone and residence phone, at which he can be contacted. The hosted PBX phone system tries each alternate number given in the list one by one to reach the recipient.
The hosted PBX service providers can route the calls to the virtual numbers, allotted to one’s small business, to the relevant person in real time. The callers making calls to these virtual phone numbers are charged only local call rates even if the calls are long distance ones. They will be unaware of the routing procedure as well. Thus, the callers will be under the assumption that the company they called is located in their region itself.
If nobody is available to pick up the phone, the callers will be diverted to a voicemail system. Subsequently, they will be asked to leave a message in the voicemail. These voicemail messages can be accessed using a computer with internet connection. The sophisticated interface presented to the callers should help in creating a positive impression of the small business that one owns.
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