Thursday, September 16, 2010

PBX Phone System - Manages Telephone Calls within a Business

With the support of various sophisticated features, a PBX phone system manages telephone calls within a business organization with great competency. Equip your business office with this innovative telecommunication system to provide excellent customer support services.

Communication System with Unbeatable Features

Highly advanced PBX phone systems are helpful to meet the communication needs of small and medium business organizations and home office professionals. To manage your business calls efficiently, this phone system is incorporated with user-friendly call handling features such as:

• Automatic call distribution
• Find me follow me call forwarding
• Auto attendant
• Call conferencing
• Voice to email
• Fax to email service
• Call waiting
• Caller ID

Incoming calls are professionally handled by the auto attendant functioning as a virtual receptionist. It receives all callers with appropriate welcome messages and offers menu options such as dial by name, dial by extension, zero out to live operator and more for connecting calls to the exact destinations. It can manage numerous calls coming together without sending conventional busy signals to the callers.

Maintain Uninterrupted Communication

Calls to your official numbers can be forwarded to your alternate land phone numbers and cell phones assigned as extension lines. The calls that remain unanswered in the extensions are directed to the voicemail system, allowing the callers to leave voice messages for the concerned person. Thus PBX phone systems eliminate any chance of missing calls from your potential customers.

On-site Equipment Not Required

PBX equipments are maintained by the service providers at their site; they also perform on time maintenance services and upgrades. Therefore you can focus more on your business without worrying about the expenses required for buying, installing and maintaining PBX equipment.

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