Tuesday, April 13, 2010

Hosted PBX for the Small Business Owner

Communication is a vital factor for every business organization. Small business owners always prefer to use hosted PBX telephone system for their communication needs. With this system, contact with existing customers as well as new clients can be effectively maintained without making capital investments.

Using small business phone systems, you can make calls to long distances and international locations at economical call charges, which considerably reduces your telecommunication expenses.

Hosted PBX with Powerful Features

To provide a better communication interface for the callers, hosted PBX phone system is integrated with sophisticated call management features identical to conventional premise- based telephone systems including

• Auto attendant
• Find me follow me call forwarding
• Automatic call distribution
• Voice mail
• Voice to email
• Fax to email
• Call conferencing
• Customizable menus

Remain Connected With Your Clients from Remote Sites

Hosted PBX phone system offers small business owners and their workforce more flexibility. Calls to the official numbers can be answered on your alternate phone numbers including personal landlines and cell phone numbers assigned as extensions, through the find me follow me call forwarding option. When the calls remain unanswered in these extensions, callers are directed to the voicemail box for leaving voice messages. Thus the system eliminates any chance of missing important business calls. Voice messages are also forwarded to your email account and this enables you to remain connected with your clients even when you are away on a business trip.

Hardware Investments Not Needed

Another major benefit provided by virtual PBX phone system for small business owners is that all these communication features can be utilized without purchasing and installing on-site PBX hardware. All the equipment is maintained by the service providers at their premises and PBX services are offered at affordable monthly charges.

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