Voicemail and auto attendant are two major features of a hosted PBX system. Small business voicemail with the auto attendant feature avoids the need for a receptionist and manages all incoming calls effectively. All incoming calls will be effectively attended and routed professionally so that, the callers will be under the impression that they are dealing with a big, flourishing firm. The auto attendant in hosted PBX offers comprehensive voice mail message delivery options and advanced call forwarding. With auto attendant, callers can be greeted with a professional sounding greeting message followed by a menu of options for the callers to choose from.
The greeting message can be customized and even varied on different days and separate greeting messages can be used for working hours and non-working hours. Other features that the auto attendant provides include call screening, dial by name, dial by extension, voice mail forwarding, 1-4 digit extension numbering, music on hold, follow-me call forwarding and group dialing. It also receives all the incoming faxes, converts them into PDF formats and sends them to the email inbox.
Small business phone systems are integrated with VOIP technology and provide excellent voicemail features. If any call remains unattended, the caller will be automatically forwarded to the voicemail. Each employee can be provided with a unique voice mail box. New arrivals on the voice mail boxes can be notified by emails or text messages on cell phones. With hosted PBX system, you can enjoy outstanding communication services without any change in your existing infrastructure.
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