Tuesday, March 30, 2010

Hosted PBX - A Substantial Investment for Your Small Office

Hosted PBX phone system is a substantial investment for your small business office due to its affordability and efficiency. With this phone system you can offer excellent customer support services, maintain steady communication with your clients and transform your small business organization into a highly professional enterprise.

No Call Answering Personnel Required

Hosted PBX phone systems are integrated with innovative call management features and advanced communication tools for realizing the telecommunication needs of small business organizations. Incoming calls are attended by the auto attendant with suitable welcome messages. This virtual receptionist can be customized to play special messages and details of your business, products and services offered. For connecting calls to the correct extensions, options such as dial by name and dial by extension are offered to the callers. The auto attendant overrides the need of additional staff for managing calls. It handles multiple calls coming simultaneously with exceptional expertise and without delay.

Distinguished by Superior Versatility

Hosted PBX phone system offers you greater flexibility through its find me follow me call forwarding option. Calls to your official numbers can be redirected to your cell phones, home and other landlines set as extensions. This facility greatly increases the efficiency of your workforce as they can work from their residences and other convenient places. Unanswered calls are directed to the voicemail system where callers can leave voice messages. Thus this small business phone system totally rules out the possibilities of missing business calls. The system can even forward the voice messages to your email account, so they can be verified from other places and immediate responses can be given for your clients.

Economical Communication Option

Hosted PBX phone system is integrated with features such as automatic call distribution, call conferencing, call waiting, caller ID, music on hold, fax, fax to email, message notification and many more. Since this telecommunication system is managed by the service providers, you are not required to maintain on-site PBX equipments. The functionalities are delivered through a hosted server using broadband Internet or telephone networks and can be utilized at affordable monthly charges.

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