Monday, March 15, 2010

Virtual PBX VoIP Phone System for Small Business Owners

Due to its handiness and affordability, virtual PBX VoIP phone system has become the most accepted telecommunication choice for small business owners. It ensures flawless communication with the customers and business counterparts thereby giving a Fortune 500 company image for your small business organization.

Provide Quality Customer Care Services

With the support of VoIP phone call management features you can provide top quality customer care services for your callers. Incoming calls are automatically answered by the auto attendant with professionally recorded welcome messages. It provides the callers with a set of choices such as dial by name, dial by extension and so on for routing calls. Call connectivity to different extension numbers is executed according to the option selected by the caller. The small business phone system is provided with additional features including call forwarding, call conferencing, call waiting, caller ID, fax mail and more.

Perform Business Functions from Anywhere


Calls can be forwarded to your cell phones or other alternate land phone numbers through the efficient find me follow me call forwarding option. Therefore business activities can be performed even from outside your business office. This kind of location independence increases the efficiency of your workers and improves business productivity. Calls that could not be attended personally during busy business hours can be directed to the voicemail system, where the callers can leave voice messages. These voice messages can be forwarded to your email account, so you can check the messages even while you are traveling.

Flat Call Charges Reduce Your Telecom Expenses

Long distance calls and those to overseas locations can be made at affordable call charges. Business expansion is possible without keeping additional telephone connections, as a number of extensions can be added to the existing phone number.

The virtual PBX VoIP phone functions can be utilized without investing in onsite PBX equipments and software. The service providers maintain all the equipment at their site and the VoIP phone features are offered using high speed Internet or dedicated telephone networks at cost-effective monthly rents.

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