Feature-Rich PBX Phone Systems for Small Offices

The feature-rich PBX phone system is an economical telecommunication solution for small offices. The PBX system has a professional feel to it and helps small office to project a classy image.

Rich Array of Features

Some of the sophisticated features of PBX phone systems include call management facilities like auto attendant, find me/follow me call forwarding, voicemail, call conferencing, call waiting, voice to email, fax to email, message notifications, custom menus and more.

The auto attendant greets incoming calls appropriately. Callers are offered menu options like dial-by-name and dial-by-extension so that they can get the connection they want without delay. The system can deal with multiple incoming calls and perform call routing without sending connection busy indications to the callers.

The chances of missing important business calls are minimized with a PBX system. The find me/follow me call forwarding facility transfers business calls to alternate telephone numbers assigned as extensions. The unanswered calls are directed to the voicemail system, enabling the callers to place voice messages. Voice mails are also forwarded to relevant email account as audio file attachments. All this makes it possible for your business to stay connected with clients from distant sites even during non-business hours. With so many useful features, the small business PBX phone systems eliminate the need for call answering staff in a small office.

Communicating without Hassles

With the hosted PBX, it is possible to communicate efficiently and clearly, without the usual disturbances that characterize a regular telephone line. The advantage of hosted PBX is that it is possible to have multiple extensions from a single line. It is easy to transfer calls to multiple employees using a single number.

Cost-effective Solution

A small office can easily install the feature-rich PBX phone system. Maintenance costs are minimal and phone bill expenses are also greatly reduced as local and long distance calls can be made at low rates. The service providers maintain all the necessary infrastructure and small business firms do not have to make any huge investments in hardware or software to install the PBX phone system.

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