Office Phone System Designed for Small and Medium Businesses

Implementing an office phone system designed for small and medium businesses would enable them to obtain an excellent business interface and impress customers and business associates. Many recognized service providers offer PBX phone systems with excellent communication features to meet the business communication needs of small and medium businesses including advertising agencies, financial services, insurance services, mortgage companies, medical offices, retail and wholesale chains benefit.

No Onsite Equipment Hassles

The main advantage of this office phone system is that its features can be utilized without having to buy and install any costly hardware at the user’s premises. Service providers maintain all the equipment and the PBX phone features are offered at affordable monthly rents using high speed Internet or a dedicated telephone connection.

Systematic Management of Business Calls

The state-of-the-art call management features of PBX provide callers with a superior telecommunication interface. These core features include auto attendant, find-me/follow-me call forwarding, voice to email, call waiting, call conferencing, music on hold, custom-menus, fax to email and more.

The auto attendant manages incoming calls with professionally recorded greetings and provides callers with a menu of options. Calls are connected to the right extensions on the basis of the callers’ preferences. This system manages calls arriving together and performs instant call routing without transmitting busy signals. All these features do away with the need for call answering staff in your office.

Small office phone systems are designed with convenient call forwarding options. Incoming calls to the main business numbers can be transferred to alternate extension phone numbers including cell phones and residential landlines. Unanswered calls are forwarded to the voicemail system, allowing callers to place voice messages and eliminating the odds of missed calls.

Expand Client Base

With the PBX phone system, numerous extensions can be maintained from a single telephone connection. Further, the virtual office phone service provides small and medium businesses with local phone numbers having area codes of numerous other cities in the country. This would enable them to gain a good client base and a nationwide presence.

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