Office Phone System with Features of a Conventional PBX

All businesses look for cost-effective telecommunication solutions. The hosted PBX (Private Branch Exchange) phone system helps users enjoy all the functionalities of a conventioanl phone system at minimum cost.

Auto Attendant to Track Calls

The auto attendant is an integral part of the hosted PBX phone system. It handles all incoming calls in a professional manner. Other features include fax to email, call conferencing, voice to email, call forwarding, call waiting, caller ID and so on. You can even record your own personalized messages on the system so that you do not miss out on any prospective calls.

Advantages over Conventional PBX

A conventional PBX needs two networks – one for data and the other for voice. It shares and manages several phone lines within a company and redirects incoming calls to specific extensions. However, modern PBX phone systems work on Internet Protocol (IP) networks only. This brings down administrative costs and eases network management.

Expensive conventional PBX systems are usually deployed in bigger organizations. Fortunately, a virtual PBX office phone system with all its exclusive features helps small businesses to project a bigger corporate image. It has advanced call routing features including dial by name, dial-by-extension, group dialing, and ‘zero out to live operator'. As with the conventional PBX system, hosted PBX small office phone systems also offer advanced call management features including caller ID, call screening, find me follow me call forwarding, music on hold, call transfer, voicemail and fax mail.

The PBX phone system also cuts down on telephone expenses. You can make calls to local and international locations at minimum charges. Numerous extensions can be maintained from an existing telephone connection and business can be expanded without making any additional investment. This virtual telephone system enables offices to establish their business presence anywhere without setting up physical offices.

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