
Manages Business Calls Efficiently
A PBX phone system’s auto attendant feature does away with the need to employ a live receptionist. The auto attendant handles all incoming calls with professional sounding messages and takes calls during business and after hours. Using interactive voice messages, it efficiently directs calls to the desired extensions.
The PBX phone system eliminates the possibilities of missed calls. Unattended calls are automatically directed to assigned phone numbers, which could be cell or mobile numbers. If the person is not available at any of these numbers, the call is directed to voicemail. The system can also receive your fax messages.
Convenience of Web Interface
As PBX services are hosted, you can save on your expenses that would have to be spent on setting up premise-based PBX equipment. The service provider manages the phone service. This feature-rich phone system functions through a web-based interface. All you need to set it up in your small business office is the existing phone line and a broadband connection. If you need to add more extensions in your telecommunication system, you can get it done without installing additional phone lines.
Reduced Calling Rates
As calls are made over the Internet, calling rates are comparatively low. Besides, many service providers offer toll free numbers and local phone numbers. The local numbers help you expand your business to other cities as calls to these places will be charged only local rates. Toll free and local phone numbers help you target specific markets.
Most service providers offer PBX phone services at affordable monthly rates.
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