PBX Phone System with Sophisticated Call Handling Features

A small business office that has a PBX phone system with sophisticated call handling features helps it stay connected to its clients from anywhere through office and non-office hours. This presents the small company with a Fortune 500 business image.

Experience Sophisticated Features at Nominal Rents

PBX phone systems come with sophisticated call handling features that are usually found in expensive conventional telephone systems. These include auto attendant, find-me/follow-me call forwarding, automatic call distribution, voicemail, fax to email, caller ID, call conferencing, music on hold, customizable-menus and more.

All these stylish features can be enjoyed without having to purchase and install any premise-based hardware. The entire system is operated by the service providers and PBX functions are delivered at nominal monthly rents using broadband Internet or telephone connections

Automated Attendant boosts Business Image

The automated attendant that the ip phone system features saves the business office the expense of employing call handling personnel. This virtual receptionist manages multiple calls arriving in unison with exceptional efficiency. It greets callers with recorded messages and presents them with a group of options such as dial-by-name, dial-by-extension, zero out to live operator and more. Based on the caller’s choice, calls are immediately diverted to the preset extensions without giving off connection busy signals. The virtual receptionist can also be customized to play information about the products and services offered by the organization, further boosting its business image.

Managing Voice and Fax Messages through E-mail

In the competitive business world, unattended customer calls can mar the office’s image. The sophisticated call forwarding option of the PBX phone system solves this issue by enabling calls to be taken on personal telephone numbers, including residential and cell phone numbers assigned as extensions. Unanswered calls are immediately transferred to the voicemail system, allowing callers to leave personal voice messages. Voice messages are also forwarded to email accounts. Even fax messages can be forwarded to e-mail accounts using this phone system

The high-tech call management features and affordability has made the PBX phone systems the preferred telecommunication system of business establishments all over the world.

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