Phone Answering Service

You might often have been frustrated with the huge volume of calls coming to your office, whether big or small. It is at this point that phone answering service can help you. The phone calls that you or your staff cannot answer in person can be handled efficiently with the help of a phone answering service. With the use of an automated answering service you can minimize your expenses, maximize your productive time and achieve goals at a faster pace.

Small business hosted PBX systems can give businesses the competitive edge by answering your calls politely and proficiently during busy working hours, after hours, and conferences. Employing the phone answering service through a hosted PBX system is advantageous since there are no equipments to buy or maintain. Plus, you don’t have to maintain numerous phone lines in your office premises. All the functionalities of a high-end telephone system can be received from a small business phone system, but at an affordable price tag. As all the services are delivered through dedicated phone or internet connections, you need not worry about missing any important call.

The auto attendant greets the callers with a professional greeting message and provides a host of options such as dial-by-name, dial by extension, zero out to live operator and group dialing for the callers to select from. The sophisticated interface presented to the callers can give your small business a Fortune 500 company image. The hosted PBX system can route the calls to the appropriate person in real time, irrespective of his location, with the use of the find me follow me call forwarding feature. If nobody is available to receive the call, the callers will be redirected to a voicemail system. Business owners can have their voice mail messages and faxes sent to their regular email accounts as well.

Unified communications is the greatest convenience available with a phone answering service. Voicemail messages and faxes can be unified with your personal telephone number. On the whole, availing of the phone answering service is an investment worth its cost.

Small Business Phone Systems - Virtual Office Solutions

Today, small business phone systems are one of the feature-rich virtual office solutions, which are of immense benefit for business enhancement. These advanced computerized phone systems are cost-effective solutions for professionals, mobile workers, business owners or any small business, and help them to set up a complete virtual office.

This virtual office phone solution improves your communication system and makes it more efficient and competitive while reducing your cost. It offers multiple options to callers from various geographical locations. With one main phone number, you can connect to multiple locations. Based on the customized settings, your incoming calls can be routed to voicemail, cell phones, home phones and more. Moreover, you can have small business phone systems with a host of advanced features such as worldwide extension dialing, auto attendant, caller ID, call transfer, call forwarding, professionally recorded outgoing greeting, voicemail, changeable caller menu, music-on-hold, unique 800 toll free or local number and multiple mailboxes.

You can configure all the settings on your small business PBX phone system online, and you need not install or maintain any hardware or software on your premises. If you need to add new numbers or extensions to your plan as your business grows, it is possible through your online account.

With these innovative telephone systems, your SOHO business becomes more professional and attractive to potential clients as it receives more customers on the telephone. Thus it helps your small business to

• Move to the next level by creating an executive impression
• Sound bigger like a much larger and professional establishment
• Increase productivity and credibility

If it is time to have a small business phone system as a virtual office solution for your business located anywhere in the world, check out the Internet and find the right source. There are countless companies, all touting the best service, the best solution and the best benefits. With the right virtual office solution provider, you can receive a full range of quality features that serve to enhance your business image to your clients.

In the United States, the needs for virtual office phone service is ever growing as this communication system offers high quality service at affordable price tag.

Office Phone System that Meets Your Needs

If you are looking for an office phone system that meets your needs, a hosted PBX phone system is the ideal option. This small business phone system is smooth functioning with premium facilities. It is an innovative development in the communication technology and helps to enhance business relationships and interactions among business people.

Save Money and Time

For budget-minded people, this small business hosted PBX phone system is a great relief. Since this service is provided through a hosted server, you can save all the money you would otherwise have to spend on buying, installing and maintaining any extra equipment as for a standard phone system. Besides, you need not spend extra money for getting extension phone lines to your multiple departments. Multiple call forwarding can be done through the medium of the internet.

The callers are never left on queue for a long time listening to busy signals or engaged tones. Through this web-administered office phone system, incoming calls are connected to the needed extension phone lines within no time. In case the particular person is not available, the callers can leave their messages in the voicemail box, from where they will be transferred to the user’s cell phone numbers.

Advanced Telecommunication Features Enhance Your Business Image

Since business firms are almost always caught in the midst of tight competition, it is important to stay ahead of the competition. Telecommunication plays an important role in this. Hence, a fully functional office phone system is necessary for all small and medium sized businesses.

A VoIP phone system comes with all the functionalities of a standard phone system such as virtual receptionist, caller ID, call transfer, find-me/ follow-me and much more. The callers are greeted with a professionally recorded message; all these incoming calls will be automatically transferred to the required extension phone lines.

Since the auto attendant and associated features of a hosted PBX system offer excellent functionality, you can easily create an impression as a big business firm among your customers.

VoIP Phone Systems for Small Businesses

Small businesses have ambitious goals similar to those set by large firms, but they have more of a need for cost-effective solutions. VoIP phone systems for small businesses are one of these solutions.

Efficiency and Flexibility to the Nth Degree

Efficient, flexible and economical solutions are essential for communication between various departments, employer and employee, as well as with clients. VoIP phone systems fit the bill perfectly. They’re technologically superior, offer plenty of features and bring costs down. Some of the common and basic elements of small business phone systems include:

• Voicemail
• Auto attendant
• Call forwarding
• Call queuing
• Call screening
• Automatic call distribution
• Fax mail
• Music on hold, and plenty of other advanced features

With VoIP office phone connections business heads can:

• Make phone calls from computer or the Internet
• Link their business computers together
• Communicate with their employees be they in office or geographically anywhere else in the world
• Hold business meetings or client meetings over the Internet, wherever they or those participating in them are
• Monitor their organization, their employees and keep in touch with their clients from their location

Flawless Communication Guaranteed

The tremendous flexibility VoIP phone systems offer ensures that employers can stay in touch with their employees and clients wherever they may be in the globe. Since calls get transmitted through data networks rather than phone lines, the clarity is unmatched. Any number of extensions can be added and it doesn’t require much of a monetary or technological input. Hosted VoIP systems don’t require equipment maintenance on the part of the client, as it’s taken care of at the site of the VoIP service provider itself.

With these and more advantages, there’s no doubt, then, that VoIP phone systems for small businesses are here to stay.

516 New York City Phone Numbers

To have a business presence in New York is any entrepreneur’s desire. But it is not always possible to set up new branch offices in the city of your liking, considering the huge investments required. Having virtual local numbers through a small business hosted PBX system is an economical option in this context. With hosted PBX phone systems, you are not required to be physically present in locations of your interest to operate your business over there. Hosted PBX service providers can offer telephone numbers with your preferred area code. You can acquire 516 New York City phone numbers and have your calls routed to your residence number or mobile number.

Many prefer doing business with the companies that are situated locally. So, having virtual local numbers is beneficial as they assure you a local presence even if you are situated miles apart.

The calls to your 516 New York City phone numbers will be routed to your current location through dedicated phone lines or high bandwidth internet connection. The callers from New York City are not charged long distance rates even if you are located cities apart. Thus these virtual numbers will appear like local numbers to the residents of this region. Your callers will be under the impression that they are calling a locally based firm.

The small business phone system providers offer a set of advanced features along with the 516 New York City phone numbers. They include:

• Voice to email
• Fax mail
• Find me follow me call forwarding
• Telephone extensions for individual employees as well as departments
• Auto attendant

The auto attendant can be customized with your own personal greeting messages. The auto attendant system presents the users with a lot of menu options like dial by name, dial by extension, group dialing, zero out to live operator and more. These sophisticated interfaces presented to your callers can give your company a big business image. Moreover, when opting for 516 New York City phone numbers through a hosted PBX system, you don’t have to buy or install any expensive equipments, as all hardware and software are maintained at the service provider’s site itself.
About the author

AccessDirect is a leading service provider of small business Hosted PBX systems. We provide 646, 516, 718 local numbers as part of our PBX phone systems. You can establish virtual offices in New York in a more economical and efficient manner with our 516 New York phone numbers.

VoIP Office Phone Systems

Offices must have a quality communication system that facilitates mobility, flexibility and productivity of the employees. The hosted IP PBX is such a system that best fits in this category. VoIP office phone systems are user friendly, reliable, easy to manage and above all, feature-rich. The technologically advanced VoIP phone systems can boost your business by extending the communication capabilities and reducing the communication costs.

In a VoIP phone system, the calls are transmitted through voice over data networks instead of traditional phone lines. It also has the capability to transfer data, videos, and images. Unlike traditional PBX systems, the hosted VoIP phone system does not require separate channels for transmission and reception. The quality of voice received at both ends is superior with these systems. Business personnel can deal with their clients from across the globe efficiently and effectively with the aid of the VoIP office phone systems. The state-of-the-art technique used in these devices help small businesses to level their playing field even with multinational companies.

VoIP office phone systems are advantageous when:

• The company has numerous branch offices
• Has employees working from home or are always traveling for business needs
• Has a large number of incoming calls
• The company is a growing one
• The market is competitive and customer service is overriding

Numerous advanced features are incorporated in the hosted IP PBX system, which includes auto attendant, find me follow me call forwarding, call queuing, call screening, voicemail, fax mail, music on hold, automatic call distribution and much more.

The VoIP office phone systems are scalable to a large extent, so an upgrade can be made at any time without disrupting the existing connections. A number of extensions can be added without making any further investment.

The service of a hosted VoIP PBX system is shared among a multitude of clients, so the cost of rendering the small business virtual PBX service is comparatively less. Furthermore, you don’t have to install or maintain any expensive equipment at your premises when choosing the VoIP office phone system. All maintenance and repairs are done at the service provider’s site itself. So, in view of all the benefits, employing a VoIP phone system in your office is a worthwhile investment.

Improving Business Communications through VoIP Phone Service

In earlier days, the telephone system was used widely as a means of communication. With the advancement in technology it has automatically given way to wireless gadgets and mobile phones, which are competent enough to enable users to remain in regular touch with their home and office even when on the move. Today, as a part of providing the people with more advanced technology for communication, the VoIP (Voice over Internet Protocol) phone services are becoming very popular. The Internet, apart from its regular uses such as sending mails, searching and downloading files, can also be used to transfer long distance phone calls to the Internet users at comparatively lower rates. Through VoIP services you can make Internet-to-Internet and Internet-to-Phone calls all over the world. Today, businesses worldwide are looking forward to improving business communications through VoIP small business phone systems.

The requirements in the area of communication of business establishments may vary according to the nature of the business. But the key factor remains the same, that is, of preserving frequent contacts with the customers, suppliers and dealers associated with the business. In order to improve the business communication, many business organizations choose VoIP phone services. VoIP phone services are an affordable means of business communication and help the organization in achieving better productivity. In order to use a VoIP phone service, an Internet connection is essential. VoIP phone services are used by small and medium business establishments as well as by individual users. The advantages of VoIP phone services are

• Increase the savings by reducing the monthly overheads on telephone calls
• Transmit voice, data and videos through a single medium of communication, namely, the Internet
• Establish connection with the different branches of the business establishment all over the world without any extra charge.
• It is more user friendly and reduces the operational costs and other interconnected expenses.

With Voice over Internet protocol service, you can continue using your existing permanent phone lines and mobiles. As a step towards improving business communication through VoIP phone service, many corporate bodies have started using this service to achieve the best of benefits. Users can make multi-calls and browse the Internet at the same time.

So it can be rightly concluded that in order to continue in the competitive world of business, it is always wise to switch over to VoIP services, which help to make tremendous improvements in the arena of business communication.

Small Business VoIP Phone Services

VoIP (Voice over Internet Protocol) is the latest technology in telecommunications which is utilizing broadband internet as its backbone to transfer communication signals around the globe. Also referred to as IP telephony or internet telephony, the technology is gaining much popularity among small, medium and large business firms alike. Small business VoIP phone services are cost-effective, when compared to regular landline and mobile communications and can help business firms save huge amounts in monthly telephone bills.

For small business firms, these IP based phone systems can serve as the best alternative to expensive PBX systems since all the functions of a PBX are available at reduced costs in small business phone systems. All features provided by your regular telephone service provider such as caller ID, voicemail, and call forwarding are available in these voice over IP phones as standard features and most providers do not charge for them.

Some of the advanced features these VoIP based systems are providing to small business firms include:

• High security for calls using protocols such as Secure Real-time Transport Protocol
• Parallel data exchange such as message or data file exchanges, simultaneously with phone calls
• Free VoIP to VoIP phone calls
• Cost-effective voice conferencing

IP services are also highly beneficial for traveling business persons since all calls coming to their office phones can be routed to their voice over Internet protocol enabled phones. With the help of an internet connection and an IP enabled phone, keeping in touch with your valued customers is now much easier and affordable, regardless of your location. Call center agents can also benefit from these services as they can work from any place, wherever there is an internet connection. Another advantage is that the entire system can be made to run through an existing computer network with computers serving as both calling and receiving terminals, thereby eliminating the need for dedicated IP enabled telephones.

Today with the wide availability of broadband internet, a lot of hosted PBX phone service providers are emerging in the market with plans ideal for small business firms. With continuous technological developments and improvements being made in this field and with increased competition among small business hosted PBX system vendors, more and more services are being offered to clients at much affordable rates.

Considering the features that come with small business VoIP phone services, it is evident that small business firms have a lot to benefit from these services apart from having a cost-effective regular telecommunication medium. The system can ultimately serve as a fully integrated new generation communication medium with a wide range of possibilities and services in the offering.

Small Business Office Phone System

An office phone system is an ideal choice for small business firms striving to enhance their business productivity through improved business communications. While planning to implement phone systems for small business offices, people mostly go for small business PBX phone systems, which help them meet all the business communication requirements.

Office Phone System with Time and Cost Saving Features

A PBX office phone system in your small business enterprise enables you to work irrespective of the location. It comes with numerous advanced features including an auto attendant feature that effectively manages all business communications within your office network. Calls to your workplace will be automatically attended and routed to the concerned extension phone line. There are dial by name, dial by extension, caller ID, find me follow me call forwarding and other services integrated in this system.

In case the calls to your office are unattended, they will be diverted to your given cell numbers or other landline numbers. The callers can also make use of voice mail and fax mail services to convey their messages to the user. Hence, with the superior functionalities of this small business phone system in your firm, you can efficiently manage all calls coming to your office, even while on the move.

Choosing Office Phone Systems for Your Small Business

While selecting an office phone system for your small business, you should choose one that would exactly meet the requirements of your office. Numerous office phone system providers are there who can provide reliable services. Whether it is an installation, direct extension, or local or toll free number requirement, they are capable of meeting all your demands. PBX phone systems are easy to install and configure, and reduces operational and maintenance costs.

A PBX office phone system has become a norm for small business enterprises, as it brings about great improvement in business telecommunication systems.

Small Business Phone Systems - High Quality Communication Products

For any business to be successful, a dedicated communication system is essential. It is profitable for any budding establishment to invest in such a phone system. Small business phone systems are high quality communication products on which SOHO companies can totally rely on. One can choose a phone service based on several factors such as the number of extensions required, cost, ease of use, flexibility and other relevant aspects. With small business telephone systems, as many extensions as required can be taken from a single phone line.

The common features provided in a hosted PBX system are auto attendant, virtual receptionist, caller ID, find me follow me call forwarding, call transfer, call screening, music on hold, voicemail, fax to email and so on. Among these, the find me follow me call forwarding facility is a unique feature present only in virtual VoIP PBX systems. The small business phone systems with all innovative features are definitely state-of-the-art communication products.

You can receive official calls when you are away from the office by programming the system with a list of alternate numbers through which you can be reached. The calls to the specific extension will be routed to the alternate numbers which can be a cell phone number or residence phone number. Calls that are not attended are forwarded to the voicemail system.

One can have a global business reach through virtual phone numbers offered by the hosted PBX phone service providers. And if one has existing local and toll free numbers, the small business phone systems can be connected to them. One can avoid establishing new branch offices in their favored locations and save on huge overheads with the aid of these virtual numbers. You can relocate to a new place without having to publish new telephone numbers. Your caller will still be able to contact you through these virtual phone numbers.

The service providers usually charge only a reasonable monthly service fee for the hosted PBX phone service. When employing the small business virtual PBX phone service, there is no need to purchase or install any equipment. All the hardware is maintained at the supplier’s site itself. Owing to its high scalability, the communication lines and extensions can be extended as and when required.

Phone Systems for Small Business

In today’s competitive world, the telephone is one of the easiest ways to reach your customers and clients. Effective communication plays a vital role in the success of every business. An efficient communication system is therefore a must in every firm. Phone systems for small business help to maintain better customer relations, and are in every way a profitable investment for all small and medium industry owners. Moreover, there are providers who can give you telecommunication systems at affordable prices. As a fast medium of communication, small business phone systems have their own definite role in the smooth running of an organization.

There are three major types of commercial telephone systems; they are PBX (Private Branch Exchange) systems, key systems and KSU-less phones. A fourth type of communication system uses Voice over Internet Protocol (VoIP) technology.

Nowadays, phone systems for small business are provided with excellent capabilities and calling features. The common features in these systems include call holding, call forwarding, call waiting, automatic call distributor, faxing facility, speaker phone, conference call, automated directory services, automatic ring back, auto attendant, speed dial, multiple extensions and more. The call forwarding facility in the small business hosted PBX system ensures that establishments will not miss any incoming call. The cost of purchasing and installing a virtual system is reasonable, and it mainly depends on the features included.

One of the standard functions of most PBX systems now is the voicemail facility; this helps the customer to leave messages in particular situations. Small businesses can boost their professional image with a voicemail system. Other than these basic functions, these communication systems also contain facilities such as custom greetings, music on hold, welcome messages and many more so as to provide a professional touch to the organization. As a result of the quick progress in the field of information technology, many manufacturers are now entering the field with hosted PBX systems which Small and medium scale establishments can easily afford.

Phone systems for small business are of immense utility value for those organizations which are likely to receive more incoming calls in connection with the dealings. These systems help small business firms to enhance their functioning, incorporating excellent management and customer strategies.