Friday, May 29, 2009

Small Office Phone System with PBX Features

A well-organized small office phone system with PBX features is an excellent option when it comes to managing business communications in a professional manner.

Communication System with Incomparable Features

A small business virtual PBX phone system is incorporated with all the complex features of a traditional PBX system so as to provide the organization the image of a big corporate. The callers are greeted with professional sounding greeting messages. The features incorporated are auto attendant, voicemail, fax to email, caller ID, find me follow me call forwarding, call queuing, web administration and many more to help administer the calls in a proficient manner. The system is also provided with a menu of options such as dial by name, dial by extension and zero out to live operator. The facility to route calls to other phone numbers of the employees, including their cell phones, helps to answer the calls regardless of their geographical location.

No Need of Installing Costly Equipment

The main advantage of having a small business phone system with PBX features is that it is possible to maintain multiple extensions with a single telephone connection. The small office phone system with PBX features does not require any new equipment to be installed in your office as in the case of the other conventional phone systems. The service providers maintain all the equipments at their site and offer PBX services through a hosted server at fixed monthly rents.

Establish Virtual Offices with Local Phone Numbers

With the PBX featured small office phone system, creating business presence in any desired location is rather effortless. Introducing branches in all locations is expensive and consumes considerable time, so it is best to establish a virtual presence by availing of local phone numbers. Through this, the callers are able to make long distance calls at local rates. If required, you can further enhance your business with toll free numbers as well.

In short, a small office phone system with PBX features is an effective and affordable communication system ideal for low budget business establishments.



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Wednesday, May 27, 2009

VoIP Small Business Phone Systems

VoIP (Voice over Internet Protocol) is a sophisticated communication technique offering improved and cost-effective communication solutions. This high end telephone system eliminates most of the communication problems seen in traditional PBX systems. VoIP small business phone systems offer huge benefits to the corporate entities. These hosted IP PBX systems can help SOHO businesses appear professional, as well as project a well-established image. Both local and international calls can be made at affordable rates without compromising the voice quality, with the aid of the virtual phone service.

Feature-rich and Flexible

VoIP small business phone systems come with loads of customizable features. The advanced features in this telephone system include: dial by name, dial by extension, virtual receptionist, caller ID, auto attendant, find me follow me call forwarding, music on hold, call transfer, voicemail, fax mail and so on.

The calls can be routed to a predefined set of phone numbers including cell phone numbers and home phone numbers, irrespective of the location using the call forwarding system. Unanswered calls will be redirected to a voicemail system. The voicemails and fax mails can be delivered to the customers as email messages. You can get virtual toll free numbers and local phone numbers with the area code of any city from hosted telephone service providers. You can retain existing phone numbers if you already have them, as those numbers can be linked to the exchange. The users of VoIP services can share voice, image, data, and video over a single line. Hence, a small business virtual PBX phone service can increase business productivity remarkably.

High Scalability and Manageability

A hosted PBX system is implemented in a virtual manner using a high bandwidth Internet connection. With hosted systems, small business owners are not required to buy, install or maintain any heavy equipment on the company premises. The service provider maintains all the equipments at their center. Moreover, the virtual PBX system is highly scalable, so the connections and features can be extended as and when required.

Not only are VoIP small business phone systems a low cost alternative, but an adequate replacement for expensive business communication systems owned by multinational companies, as VoIP phone systems provide the same functionalities as the traditional PBX system at a much reduced rate.

Monday, May 25, 2009

VoIP Phone Systems - Affordable Business Solutions

VoIP or Voice over Internet protocol phone systems are those that enable voice calls through the internet. All communication needs for businesses can now be met through these telephone systems at affordable cost. They do not require any phone line or expensive equipment to be installed on your premises. VoIP phone systems are excellent choices for business firms that prefer a sophisticated phone system for proper communication and for efficient handling of calls.

VoIP phone systems are highly beneficial for businesses that use international calls for their official activities. You can make calls to any country in the world through this system at low and convenient payment rates. With VoIP, users can even transfer data such as images and video clips among a number of users.

Unlimited calling service provided by small business hosted PBX system allows any number of calls at affordable rates. This service is applicable for local and international calls. Communication using this system is possible through PCs, laptops, IP phones and traditional land phones. Another advantage is that users can access the services of this phone system from anywhere in the world. Some of the key features provided in this phone system are auto attendant, fax to email, voicemail, and find me follow me call forwarding among others. Toll free numbers and local phone numbers are also offered by PBX VoIP phone service providers. This service ensures data privacy and quality voice data.

As far as a business firm is concerned, communication between the company representatives and customers is an important factor. VoIP small business phone systems in companies assure effective communication between customers and company representatives. Click-to-call is an important feature provided in this phone system. This service allows customers to talk to customer service representatives of a company by clicking a button on the company’s website.

Automatic redialing, caller ID facility, call forwarding, call blocking, 3-way calling and other advanced features incorporated in PBX IP phone systems are great for corporate advancement. Some of these phone providers offer free plans such as free calls, free call forwarding, and free text messages. By choosing the service of a reputable Voice over IP telephone system provider, industries can reach new heights. VoIP phone systems are thus affordable business solutions for small and medium sized businesses.

Friday, May 22, 2009

Office Phone Systems with PBX Technology

Office phone systems with PBX technology help in the smooth running of any business establishment. These services are mostly used by small and medium sized businesses because these are less expensive than the conventional premise based phone systems. A PBX service can be obtained from a hosted PBX service provider. These small business phone systems come with disaster recovery capability; any damage to the public telephone network has little, if no impact on these systems.

Advanced Features of an Office Phone System with PBX Technology

A small business hosted PBX phone system enables any small/medium business firm to function just as a big corporate. The auto attendant service in it greets the callers with a professionally recorded welcome greeting. The calls are efficiently handled; without even giving a busy signal, the calls are routed to multiple departments of the office. Voicemail, caller ID, call transfer, find me follow me call forwarding and many more services are provided in such office systems. These also come with a host of menu options such as dial by extension, dial by name and zero out to live operator.

PBX Phone Systems Have the Following Significant Characteristics

• Can be easily installed
• Eliminate phone cable connections
• Affordable
• Superior customer service features
• Improve business productivity

Find the Right Providers for Quality Services

Since these are the phone systems most sought after by business people, PBX phone systems enjoy great demand in the market. Before finalizing, you should compare the various plans that each provider offers such as direct receptionist, direct messaging, and direct enterprise. Understanding the needs of your small or large business environment, you can choose the right one.

Hassle-Free Service with Cutting-Edge Technology

A PBX technology supported office phone system comes without any additional equipment to install, unlike the traditional ones. Since these are web-administered office phone systems, multiple phone lines will be connected to the extension phone lines in your office. In short, an office phone system with PBX technology not only reduces the hassles of handling phone equipment, but also cuts down the extra telecom expenses.

Wednesday, May 20, 2009

VoIP Business Phone Systems

The installation of VoIP communication systems in a business enterprise has now become an essential requirement to increase productivity, reduce costs and improve efficiency. The VoIP (Voice over Internet Protocol) phone system is a powerful and easy to use telephone system that allows you to make phone calls directly from your computer. To use a VoIP business phone system, there is no need to invest in special equipment. All that is required is a regular telephone with an Internet connection.

Whether for a small enterprise or the largest enterprises, this communication system can resolve many of the communication problems that you might have with your regular phone lines. When compared to traditional phone lines, VoIP small business phone systems are an affordable option, and best of all, these help to maintain hassle-free communication, within the organization as well as outside, with the associated advanced features and great calling plans.

VoIP business phone systems are advantageous for enterprises functioning in multiple locations. The biggest advantages of Voice over IP telephone systems are the great convenience they offer, and the many amazing features. The key features include auto attendant, pager notify, voice to email, inbound caller ID lookup, outbound caller ID blocking, call waiting, music on hold, e-mail message delivery, cell phone message notify, speed dialing, multiple find-me numbers per extension, last dialed redial, do not disturb option, and custom menus.

The advantages that can be gained by using VoIP phone systems are:

• Unify multiple employees at different locations with one phone number
• Transfer calls easily to anyone, anywhere
• No new hardware required; use existing phones
• Prioritize your calls
• Easier to install and manage
• Simplified management

However, there are a few disadvantages associated with VoIP business phone systems. The network requirements and the potential for outages are its two main drawbacks.

Once you decide to purchase an IP communication system for your business, the next step is to determine which piece of equipment is right for you. A number of small business hosted PBX telephone system service providers are active in the market, offering different models of telecommunication systems with great features to drive your business forward and ensure its future success. Before deciding on any one service, you should gain a clear understanding of its great features, service plans, rates, and the maintenance costs involved.

Monday, May 18, 2009

Small Office Business Phone System

Proper and uninterrupted communication is important for all types of businesses that aim at becoming the best and most efficient in the particular field. PBX is an excellent small office business phone system, which will help to maintain an enhanced and commanding telecommunication system in your small business firm. The PBX phone system is VoIP compatible and loaded with all the sophisticated features of conventional premise based systems maintained by large companies.

Build a Corporate Image in an Affordable Manner

Through the implementation of small office business phone system, your business can acquire a corporate image in the eyes of your customers and business contacts, at minimum investment. The small business virtual PBX phone connection can be easily incorporated into your existing telephone lines. It is not necessary to install or maintain any new PBX equipment in your office premises. The service provider offers all the services through a hosted server at fixed monthly charges. Timely software and hardware upgrades and maintenance services will be carried out by them, so that you can concentrate more on your business without bothering about the maintenance issues.

Call Management and Call Routing Is No More a Problem

This small business phone system is integrated with all the superior characteristics of the traditional phone system and it includes auto attendant, call transfer, caller ID, find me follow me call forwarding, fax to email, voicemail and many more. The system can accept numerous calls at the same time without giving the callers busy signals. It can efficiently route the calls to the manifold sections or individual phone connections of the employees - including their home, cell or office phones irrespective of their present working location.

Reduce Your Business Communication Expenses

Through a small office business phone system, it is possible to integrate all the extension lines in a single telephone connection. Thus you can reduce the overall expenses involved in maintaining individual extensions. You can also set up business branches without creating a physical presence in the area, by making use of the local phone numbers provided by this system. It enables the callers to make long-distance calls at local rates.

Friday, May 15, 2009

Virtual Office Phone Systems

Setting up new branch offices and appointing new staffs to operate the business in a preferred location may not sound economical to small business entrepreneurs. Creating virtual offices is the ideal option in such a circumstance. You can stay in touch with your customers located cities apart at low cost with the aid of virtual office phone systems. These small business phone systems enable entrepreneurs to manage their offices from anywhere - even a car, home or hotel room - thus giving a high degree of physical independence.

State-of-the-art Phone Features

Virtual office phone systems are best suited for small businesses and medium businesses as they enable them to project a big business image. These phone systems are implemented through dedicated connections. Small business virtual PBX systems have many sophisticated features that are not found even in the latest business phone systems. The features include virtual receptionist, auto attendant, find me follow me call forwarding, call transfer, voicemail, fax mail and so on. The auto attendant system presents a menu of options such as dial by name directory, dial by extension, zero out to operator and group dialing to the callers. The sophisticated interface presented to the callers can make your business appear a flourishing one. You can even customize the auto attendant to greet the callers with their own professional greeting messages.

One can receive local and toll free numbers for the desired locations from the virtual PBX service providers. The calls can be routed to the appropriate person’s mobile number or residence phone number, whatever has been provided in the phone number list, irrespective of the person’s present location. If nobody is there to attend the call, the callers will be diverted to a voicemail system, where they can leave their messages. Customers can receive their faxes in their email account using the fax mail.

Handy Phone System

Traditional PBX systems are expensive and require heavy equipments to be installed at the company premises. That is not the case with virtual office phone systems. These do not require any hardware or software to be installed at the user’s site. All the equipments are maintained at the service provider’s site itself. Moreover, these systems are scalable to a large extent; users need not worry about the additional equipments and phone lines needed while expanding their business, since all these are maintained at the provider’s location itself.

Wednesday, May 13, 2009

Use a VoIP Phone System and Save On Costs

Anyone needing a reliable business communication system can use a VoIP phone system and save on costs. The calls are transmitted over a data network instead of phone lines in a VoIP small business phone system. By improving the connectivity and flexibility, these systems enable improved business productivity.

Amazing Features that Cater to Business Needs

A small business virtual PBX system is implemented using dedicated connections. A VoIP phone system can offer communication capabilities which match that of the multinational companies. They have all the features of a high-end premise based PBX system, but they are made available at a fraction of the cost. The advanced features integrated in the hosted system include: dial by name, dial by extension, virtual receptionist, auto attendant, find me follow me call forwarding, music on hold, call transfer, caller ID, voicemail, fax mail, web administration and so on. The auto attendant system can be programmed to greet the callers with a professional sounding greeting message.

Hosted IP PBX telephone systems virtually empower small business owners to operate their businesses without being physically present in the office. The service providers can offer toll free numbers and local numbers with the area codes of your favored city. The calls to these virtual numbers will be routed to the appropriate destination through high bandwidth Internet connections, regardless of the distance to be covered. The call forwarding facility utilizes a set of predefined phone numbers associated with the person to track him. If the call remains unattended even after several rings, the callers will be directed to a voicemail system, where they can leave their messages. Users can check these voicemail messages from any part of the world on a computer having Internet connection.

Highly Scalable, yet Affordable

Virtual VoIP phone systems do not require any equipment to be purchased or installed. All the required switching equipments and software are maintained at the service provider’s site itself. As these systems have a considerable amount of scalability, their connections and features can be extended as and when needed. Since the hosted PBX service is shared among multiple users, the cost that the individual user has to incur is rather low. Considering all the benefits included, it is best to use a VoIP phone system and save on costs.

Monday, May 11, 2009

Voip and Office Phone Systems

VoIP office phone systems are important for businesses to maintain effective communication with their clients as well as for communicating with their staff within the office or outside, contributing to efficient performance. VoIP refers to Voice over Internet Protocol. A VoIP phone system is where calls are transmitted through voice over data networks. Phone lines don’t come into play here. This automatically ensures efficiency. But there are more advantages to a VoIP small business phone system.

Efficient Transmission of Voice and Data

With a virtual or hosted VoIP office phone, not only can voice be transmitted, but also videos, images and other data. Even the quality of voice received is superior, and separate channels aren’t required for transmission and reception of calls and other data. The benefits for businesses are flexible and efficient communication to help them be in touch with clients from around the world while also ensuring their employees, who may be in various locations on business trips, are given the right instructions. It improves communication between different departments within a business, and between employer and employee.

Technological Features at Affordable Costs

A hosted VoIP PBX office system is a technological marvel packed with many innovative features such as auto attendant, find me follow me call forwarding, call queuing, call screening, voicemail, fax mail, music on hold, automatic call distribution, and more. The system is also greatly scalable, enabling quite a lot of extensions to be added. There isn’t any further infrastructural development or investment required for adding extensions. The hosted VoIP PBX system doesn’t require businesses to purchase or maintain any equipment. Everything is taken care of at the site of the service provider. The costs of a small business virtual PBX service are also comparatively less as the service is shared among many clients.

Installing VoIP office phone systems is a positive step for businesses to maintain efficiency in communication profitably.

Friday, May 8, 2009

Small Business Phone Systems - Reach New Business Heights

Reach new business heights with efficient an innovative small business phone systems! A hosted VoIP system is the ideal choice for your small or medium scale business. PBX or Private Branch Exchange is a telephone exchange that serves industries and offices. Small businesses often have a limited capital for investment. A virtual PBX system can be purchased at affordable cost and features low operational cost. The services of a virtual IP system are provided through a hosted server and it can be easily maintained as well.

Communication between the staffs of a company or between a customer and a company representative is a basic requirement for the proper running of a company. The growth of a company depends on the relationship between customers and the company. The facilities provided by a virtual VoIP system can effectively improve the relations between customers and the company. Through a small business hosted PBX phone system all departments and staffs of a company can be accessed through a single number. The auto attendant feature in a PBX system avoids the need of a telephone operator for routing a call to an extension. Thus the money that would have been spent on a telephone operator is saved.

Custom settings can be provided in the PBX phone system to greet customers when calls are received. Customers can easily access a required person of the company. This creates a good image about the company in the minds of the customers. The toll free numbers and local numbers provided by PBX encourage customers to contact companies. Local numbers give an impression of the physical presence of the company in a city even when it is not the case. Local numbers are provided in many of the cities. All these extensions can be tied to a single line. This facility is useful to unite team members of companies who are working in different geographic locations.

Fax service incorporated in these phone systems offers quick response to callers. Through the automatic call distribution facility, calls are evenly distributed to employees of a department. The auto attendant feature in small business phone systems facilitates the provision of recorded information to frequently asked questions of customers. Calls can be redirected when an employee is not available. Voice messaging feature is also available. Even if a customer is unable to talk to a person, voicemail can be sent. PBX phone systems are customizable according to the requirements of the business. All these facilities can be achieved within the budget of a small business firm.

Wednesday, May 6, 2009

Small Business Phone Answering Service

It can be an arduous task for small business representatives to answer each and every incoming phone call when there are numerous other core responsibilities to focus on. Nowadays, there are efficient small business phone answering services that assist developing companies in their call handling.

The customer service that a company provides is crucial in maintaining existing clients as well as attracting more customers. Employing a phone answering service in small business offices can greatly enhance its customer service even as increasing its productivity. In addition, phone answering services are highly profitable for small businesses that do not have enough capital to employ a full-time receptionist to handle the huge volume of inbound calls. The virtual small business phone answering service provides all the benefits of a live receptionist round-the-clock at a fraction of the cost.

Application service providers offer answering services as part of their small business hosted PBX phone system. The hosted PBX system has a number of cutting-edge features including virtual receptionist, caller ID, auto attendant, call screening, find me follow me call forwarding, music on hold, voicemail, fax to email and more.

The auto attendant system greets the callers with a professional greeting message and provides a host of options such as dial-by-name, dial-by-extension, group dialing and zero out to live operator, all working to create a sophisticated interface. The auto attendant is customizable and so the user can record his own greeting messages to welcome the callers. Subsequently, the callers will be routed to the appropriate extension by the auto attendant system. If the receiver is not picked up even after several rings, the callers will be routed to a voicemail system. They will be asked leave their message in the voicemail box. The user can also have his voicemail messages sent to his regular email account with a small business phone system.

To conclude, availing of a small business phone answering service is indeed a worthwhile investment as it helps in projecting a big business image, improving productivity, saving money and reducing work related tension.

Monday, May 4, 2009

Virtual Small Business Phone System

Installing a virtual small business phone system in your workplace is ideal for improving your business. These phone systems, functioning through a hosted server are also known as auto attendant systems, virtual receptionist or hosted PBX systems.

Improve Business Productivity

With all its advanced functionalities, a virtual small business phone system greatly helps people running small business firms. The calls coming to your office will be automatically attended and handled in a professional manner. The callers will be welcomed by a professionally recorded greeting and the calls will be automatically diverted to the required extension numbers. This means that you will never lose a single customer due to unanswered calls.

Quality Features of a Virtual Small Business Phone System

A virtual small business phone system has a number of convenient features. The callers will get a variety of technical support including call transfer, after-hours emergency, fax to email service, voicemail, dial by name, dial by extension, automatic call distribution, virtual auto attendant and find-me/ follow-me services. The callers can get connected to the multiple extension phone lines of the users, through a single number. With these quality features, business owners can keep in touch with their employees as well as customers any time.

Benefits of Utilizing a Virtual Small Business Phone System

Since these small business PBX phone systems are equipped with all the quality features of a modern PBX system, users enjoy many benefits:

• Create a large business image
• No need to install expensive equipment
• Ensure localized presence through local numbers
• Toll free numbers for countrywide presence
• 24/7 flawless service for all-time accessibility
• Affordable
• Work from any location
• Receive business faxes through email

The virtual phone systems in small business firms are equipped to efficiently handle the calls with multiple call transferring system, at the same time.