Saturday, February 27, 2010

Small Office Voice over IP PBX Phone Systems

By implementing powerful small office voice over IP PBX phone systems, the unique telecommunication requirements of small and medium sized business organizations can be easily met. This phone system enables sharing of data, voice and videos rather effortlessly.

Establish Business Presence at Minimum Overheads

Small office voice over IP PBX phone systems help to reduce your telephone expenses. Outgoing calls to long distances and abroad can be made at minimum call rates. Owing to its web interface, countless extensions can be maintained from an existing telephone connection. Therefore multiple departments can be created without keeping additional telephone lines. Moreover, your operating location can be changed without altering the main business phone numbers. Business offices can be launched without creating the physical infrastructure at any place of your choice.

Professional Handling of Incoming Calls


Small office voice over IP PBX phone systems are provided with sophisticated call answering functions. These include auto attendant, call conferencing, caller ID, automatic call distribution, voicemail, voice to email, fax mail, find me follow me call forwarding, call waiting and lots more. 

Callers are offered a feature-rich communication interface. They are welcomed by the auto attendant with recorded salutation messages. Calls are connected to the concerned extensions without delay. It even handles several calls coming simultaneously without giving connection busy signals for the callers.

Enjoy a Competent Business Image


This phone system helps to generate a competent business image. Calls to the business numbers can be received on your other land phone and cell numbers through the efficient call forwarding functions. Unattended calls are straightaway transferred to the voicemail box, so the callers can place voice messages. Therefore you can concentrate on core business activities without bothering about missing calls. The voice messages are forwarded to your email account and hence the messages can be checked from far-off locations.

The PBX services can be utilized without maintaining costly equipments in your site. You can rely on trustworthy service providers offering PBX features at cost-effective monthly charges.


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Wednesday, February 24, 2010

Improve Business Productivity with Hosted PBX Phone Systems

Small business Hosted PBX phone system is a versatile communication choice for accomplishing the telecommunication needs of your small business office. The unique communication features incorporated in hosted PBX phone systems also enable to improve business productivity.

Capital Investments Not Needed


The features of hosted PBX phone systems can be utilized without making capital investments and installing costly onsite hardware. The equipments are kept at the site of the service provider and the phone features are offered using broadband internet or telephone connection at reasonable monthly rents.

The sophisticated call handling features integrated in hosted PBX phone systems include auto attendant, call conferencing, call waiting, call forwarding, voicemail, menu options, voice to email, fax mail, music on hold and many more. These features can be incorporated into your existing telephone connection and thereby avoid additional business expenses.

Sophisticated Call Management Functions Boost Business Productivity


Callers to your business office are welcomed by the auto attendant with appropriate greetings. Callers are presented with a set of options including dial by name, dial by extension and more. The system handles multiple calls simultaneously and executes call transferring without sending connection busy signals. 

Small business phone systems eliminate any chance of missing calls. By utilizing the find me follow me call forwarding option, calls to your official numbers can be transferred to alternate land phone and cell phone numbers. Therefore your workforce can operate from convenient locations, even from home. This kind of flexibility helps to improve the efficiency of your employees and business productivity.

Unanswered calls are straightaway redirected to the voicemail box, allowing the callers to leave voice messages. The voice to email feature transfers voice messages to your email account, so the messages can be verified from remote locations.

Minimizes Your Telecom Expenses

Through hosted PBX phone system calls to local and international locations can be made at economical call rates. Besides, numerous extensions can be maintained from the existing telephone number according to your needs. All this makes this phone system the most favored communication choice of small business owners.


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Thursday, February 18, 2010

Corporate Telephone Answering Service

When the call volume in your office rises up unexpectedly, a corporate telephone answering service will help you manage the situation efficiently. Customer satisfaction contributes much to your business.  This phone service provided in integration with small business hosted PBX phone systems manages all inbound and outbound calls in an office in a cost-efficient manner.

An Able Substitute for a Live Receptionist

Reliable customer care service is the driving force of any business establishment. A corporate telephone answering service ideally serves as an alternative for a live receptionist. All calls are handled in a professional manner. When calls are made to your office, you can engage your callers with pleasant music, greeting messages and interactive voice responses that would appeal to them and give them a sense of importance. If you are busy or not in a position to attend calls, these calls can be redirected to your voice mail boxes after effective communication with the callers. Since this unique answering service carries out all the functions of a live receptionist, you don’t need to appoint additional staff in your office.

Impressive Call Management Features

With a corporate telephone answering service, you can have 24/7 call answering service. You can manage calls, operate your business from anywhere and impress your callers, by making use of its advanced call management features which include:

•    Call recording for all calls
•    Live telephone answering
•    Call screening facility
•    Call forwarding
•    Facility to forward messages through SMS to your mobile or email
•    Voicemail services

Low Investment Features

Corporate telephone answering service helps you save on the costs of employing live receptionists for attending calls. The cost involved in implementing this service is very low. Since the service is operated by the service providers, you can also enjoy considerable savings on the cost of maintaining expensive PBX equipment in your office.

Corporate telephone answering service is scalable and can therefore meet the future demands of your expanding business. This service can be efficiently integrated with local and toll free numbers.

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Monday, February 15, 2010

Telephone PBX System - Benefits for Your Small Business

A PBX telephone system offers numerous benefits for your small business organization. Equip your business office with PBX phone system to maintain better interaction with your customers and business relations.

The PBX telephone system is provided with sophisticated call handling features that are found in costly premise-based telecommunication systems maintained by big conglomerates. These include auto attendant, voicemail, call conferencing, call forwarding, voice to email, fax to email, call waiting, automatic call distribution, music on hold and many more. The auto attendant communicates with the callers in a professional style. The callers are presented with a menu of choices and depending on their choice, calls are transferred to the actual destinations.

Communicate with Your Clients through Personal Phone Numbers

With a PBX phone system numerous calls incoming at the same time can be managed efficiently. If the official numbers are busy, without providing line engaged signals, calls can be routed to your alternate extension phone numbers including cell numbers through the advanced find me follow me call forwarding feature. The unattended calls are right away rolled to the voice mail box, so that callers can leave voice messages.

This small business phone system can also deliver voice messages to your regular email account. Therefore the messages can be checked and you can communicate with your clients even when on the move. Fax messages can also be checked through your email account.

Eliminates Additional Business Overheads

PBX phone system with its web-based interface enables you to keep a number of extensions from a single telephone connection according to your business needs. Thus you need not incur the business overheads involved in maintaining additional connections. Moreover, you can make local and international calls at moderate call charges.

Another important benefit of PBX telephone system is that you can utilize the PBX features without installing additional equipments in your office. The equipments are kept at the site of the service provider and PBX functionalities are provided through a hosted server using broadband Internet or telephone connection. Therefore you can avoid the expenses involved in installation and maintenance services.

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Wednesday, February 10, 2010

Virtual Office Hosted PBX Small Business Phones

By utilizing the versatile communication features of virtual office hosted PBX small business phone systems, your small business organization can be represented as a large corporation among your business clients and other competitors. This communication service helps to establish virtual business offices in any place of your preference without constructing physical offices.

Through hosted PBX you can add multiple extensions from the existing primary phone number. Therefore your business can be expanded without making supplementary investments. Besides, the business location can be transferred without altering current telephone numbers, so you never miss your regular customers. Further, outbound calls to national and international sites can be made at nominal call charges.

No Need to Appoint Call Answering Personnel

Virtual office hosted PBX small business phones are designed with call handling functions including automatic call distribution, voicemail, voice to email, auto attendant, fax mail, call conferencing, call waiting and more. Callers are greeted by the auto attendant with suitable welcome messages and are provided with menu options such as dial by extension, dial by name and more. According to the caller’s choice, calls are quickly routed to the correct extensions. The auto attendant manages incoming multiple calls competently and eliminates the need of call answering personnel in your office.

Maintain Flawless Communication

Through customizable call redirecting functions flawless communication can be maintained with your clients and workforce operating from home or remote locations, using a single telephone number. Calls to official phones can be forwarded to your other personal numbers or cell phones using the find me follow me call forwarding facility. When the extensions are all busy, calls are diverted to the voicemail system, where the callers can leave voice messages. The system forwards the voice messages to your email account and alerts are provided on your cell phones.

To utilize the benefits of hosted PBX phone system, no costly equipments are needed at your premises. The service providers maintain the equipments at their sites and PBX services are offered using broadband Internet or dedicated telephone networks.


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Saturday, February 6, 2010

PBX Phone Systems with Business VoIP Technology

In today’s extremely competitive business world, remaining connected with your business office and clients will help very much in achieving your business objectives. By equipping your office with business PBX phone systems incorporated with VoIP technology, round-the-clock communication can be maintained with your customers from any part of the world. 

No Need to Invest in PBX Equipment

The sophisticated functions of PBX phone systems with VoIP technology can be utilized without installing costly hardware or software in your premises. As the equipments are maintained at the site of the service providers, timely upgrades and maintenance will be carried out by them.

Through this feature-rich small business phone system, calls to national and international locations can be made at cost-effective rates. Further, your business can be expanded without additional telephone lines as limitless extensions can be added to the existing connection. Business branch offices can be established anywhere using virtual telephone numbers.

Built with Unique Call Management Features

To ensure continuous and easy connectivity for users, VoIP PBX phone systems are provided with unique call handling features. These include automatic call distribution, auto attendant, voicemail, find me follow me call forwarding, voice to email, call conferencing, fax mail, call waiting and many more. Incoming calls are answered by the auto attendant with recorded salutation messages. The callers are provided with user-friendly menu options including dial by name, dial by extension and more for routing calls to the right destinations.  Numerous calls incoming simultaneously are competently managed and call connection is performed without sending line busy signals.

Enhances the Efficiency of Your Workforce


VoIP enabled PBX phone systems can forward calls to your alternate extension phone numbers including home and cell phone numbers using find me follow me call forwarding option. The voicemail facility in the system manages calls arriving during busy business hours by prompting the users to leave voice messages for the concerned employees. With these handy features, you can control your business from anywhere, enhance the efficiency of your workforce and improve business productivity.

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Monday, February 1, 2010

Virtual Local Telephone Number

A virtual local telephone number is of great help for businesses intending to establish their virtual presence in different geographical locations. With this phone service, you can easily set up your business and carry out all required correspondences in any of your choicest places, within minimum time.
Local Telephone Numbers with Popular Area Codes

Numerous phone service providers offer local phone numbers with popular area codes of major cities. You can choose the location in which you prefer to establish your local presence and avail of phone numbers with area codes of this location. This number can be used as the customer care number of that particular location.

Sophisticated Caller Interface

While making calls to your local telephone numbers, the callers will feel that you are operating from their own locality, though you might be miles away from them. Calls made to the virtual telephone numbers will be automatically redirected to any of your given phone numbers, cell numbers or land line numbers with the help of advanced telecommunication system. Such services include voice mail, fax mail, voice to email and find me follow me call forwarding. You can even program the auto attendant feature of the system for business hours and after-hours greetings that are professional sounding.

Benefit from Affordable Services


The huge telephone bills associated with international calls is the main reason that deters your customers from making calls to your office. A virtual local telephone number is supported by an innovative PBX phone system, which offers premium services at affordable charges. Callers can make calls to national and international locations at highly reduced rates with the help of these virtual local phone numbers.

Small businesses can acquire this advanced virtual local telephone number service from any of the professional providers in the field. Numerous phone service providers are there offering local telephone numbers at affordable rates. A virtual phone number will give your business a ‘well-established’ look that will lend it more credibility among your customers.


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