Wednesday, December 30, 2009

VoIP PBX - Small Business Phone System

It is easy to maintain steady communication with your customers and other business associates with a VoIP PBX small business phone system. A VoIP PBX small business phone system comes with advanced call management features that are usually found in high-end telephone systems maintained by established companies. Call handling features include auto attendant, call conferencing, music on hold, find me follow me call forwarding, voicemail to email, cell phone message notification, fax, call waiting and many more.

Enjoy Value-added Call Management Features


VoIP PBX auto attendant receives all the calls with suitable greeting messages. Based on the menu option chosen by the caller, calls are transferred to the appropriate extensions. The major advantage of implementing a VoIP PBX telephone system is that you can run your business from any distant location.  Incoming calls to the business phone numbers can be routed to your other telephone numbers including residential and cell phone numbers. Multiple calls can be managed at the same time. Call transferring process is done without sending conventional busy signals to the callers.

The voicemail system enables the callers to leave voice messages when calls remain unanswered. It also manages calls during hectic business hours. Through the voicemail to email feature, voice messages can be forwarded to your email account as audio file attachments. Arrival of new voice messages is promptly notified through alert messages on your cell phone.

The Right solution for Your Business Office

The sophisticated features of VoIP PBX small business phone system can be enjoyed without purchasing and installing expensive PBX hardware in your office. The necessary equipments are maintained at the site of the service provider and the PBX functions are offered through a hosted server using Internet or telephone connections. The services can be availed of at nominal monthly charges.


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Saturday, December 26, 2009

VoIP Answering Service for Small Business

VoIP answering service makes it possible for a small business to expand its communication features seamlessly. The automated answering service can receive and handle all business calls without a live operator. Hosted answering service provides a wide variety of communication features that were traditionally available to big business organizations only.

VoIP answering service provides standard PBX features through hosted IP technology. Calls to the main business number are routed through a hosted system. The advantage of a hosted answering service is that you don’t have to purchase or maintain any hardware. Most of the hosted answering services are available without any setup fees or upfront fees.

Some of the major features provided by VoIP answering service are:


•    Personalized call answering service
•    Interactive and flexible call handling
•    Professional business greetings
•    Call recording and messaging service
•    Voice mail to email and fax to mail features
•    Easy web access and update facility

VoIP answering services provides access to all company employees and departments through a single business number. The hosted PBX phone features can be linked to your local telephone number or toll free number. All the business calls will be welcomed with professional business greetings. You can set personalized business greetings for callers. Various greetings can be set to play in different modes including day, night, weekend and holiday mode.

With auto attendant, efficient call handling and call routing are ensured. If one phone extension is not answered, the call forwarding facility will automatically route the call to another extension. You can set various extensions including home, office or cell phone numbers. If all phone lines are busy, the call is automatically routed to voice mail. You can receive new voice mail alerts on email or cell phone.

VoIP answering service provides online management of all features, settings and account. You can update various calling features with changing business requirements.

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Monday, December 21, 2009

Small Office Phone Answering System

Small office phone answering system helps businesses to achieve better communication efficiency. Most of the small businesses and home offices implement hosted phone answering system to establish a professional business image. It provides all the main features of standard office phone systems plus some advanced communication features.

Phone answering system is a fully integrated communication system with features such as automated call answering, call forwarding, call conferencing, voice mail and fax features. There is a sophisticated auto attendant system to attend the incoming calls with custom greetings. It can forward business calls to a set of pre-defined extensions including your office, home or cell phone extensions. If any call is unattended, callers can leave their messages in your voice mail box and the hosted system will send it to your email address.

Incoming business calls can be routed to any phone, regardless of location. You can work from anywhere in the world without missing important business calls. Small business phone systems provide the facility to check your calls, voice messages and fax messages from any location. You can retrieve your fax and voice mail messages via an online tool provided for the purpose.

Small office phone answering system features are provided through advanced VoIP technology. It helps to avoid the hassles of purchasing and maintaining expensive PBX hardware. Virtual answering system helps businesses to save monthly expenses spent on phone system, fax machine, paper and other items.

With a broad array of communication features, small office phone answering system helps businesses to enhance productivity and focus on their core competencies. Hosted answering features can be integrated to your present business number or you can request a new local or toll-free business number. Hosted phone service provides the facility to choose the number of lines, extensions and features according to your business requirements.

Friday, December 18, 2009

IP PBX VoIP Small Business Phone System

An IP PBX or VoIP small business phone system offers all the advanced functions of a sophisticated modern phone system. Unlike traditional telephone network, this phone system transmits voice calls as packets of data, through a dedicated internet connection. This type of business phone system is affordable for small business owners and is therefore very popular.

Easy to Install and Configure

While a standard phone system is cumbersome and expensive, an IP PBX or VoIP phone system comes with easy installation and cost-saving features. Its web interface allows you to easily install and fine tune your phone system, as per your business requirements. A VoIP phone system brings greater flexibility for your small offices. With the support of this phone system’s computer network, you can add or remove any number of phone lines to your phone system.

Cost Reduction Features

An internet connection and your existing phone line is sufficient for you to get started with this service in your small office. There is no need of maintaining expensive PBX hardware in your premises. The broadband internet service integrated in the IP PBX phone system allows you to make long distance calls at highly reduced rates. You can also save on the costs of installing and maintaining separate wiring for additional extensions.

Make Your Service More Reliable

Your callers will be impressed, if their calls are attended promptly and efficiently. For this, the small business phone systems are configured with a number of customer care features which include:

•    Auto attendant
•    Voicemail
•    Fax mail
•    Find me follow me call forwarding
•    Call conferencing
•    Music on hold
•    Custom greeting
•    Speed dial

To meet the specific needs of small business enterprises, IP PBX or VoIP phone system is now available at economical rates. There are many service providers who charge only affordable monthly fees for the services they provide.


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Wednesday, December 16, 2009

Hawaii Small Business Virtual Phone Numbers

Novel Approach to Cost-effective Business Communication

Hawaii small business virtual phone numbers are perfect communication solutions for small business owners who wish to operate their business in Hawaii at less outlay. You can have a virtual presence in regions of your preference, even if not in person, with virtual phone numbers having area codes of your preferred cities.

Hosted PBX service providers can make available Hawaii small business virtual phone numbers at a reasonable monthly service charge. In small business phone systems, virtual phone numbers are connected with a person and not any equipment. The callers will not have to pay long distance tolls even when the recipients are located miles apart. As the routing procedure is not evident to the callers, they will presume your small business to be a local one.  While local numbers give a local presence, toll free numbers can create a nationwide presence.

Splendid Features with Hosted PBX

When implementing a hosted PBX system, the users are not required to buy or maintain any hardware or software at their premises. All the PBX equipment is placed at the service provider’s site itself. So, hosted PBX users can save on the costs required for maintaining and upgrading the system.

Moreover, a lot of value-added features including caller ID, call forwarding, call transfer, auto attendant, voicemail and fax mail are integrated with virtual telephone numbers. The find me follow me call forwarding facility in a hosted PBX system finds the recipient’s current location and routes the calls to the right individual. You can have your calls routed to your mobile, landline or office telephone. A set of numbers where you can be reached can be preset in the directory.  If you do not wish to attend the call immediately, it can be transferred to a voicemail system.

Hawaii small business virtual phone numbers are a boon to small business owners hoping to extend their business beyond their current region of operation.


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Thursday, December 10, 2009

Virtual PBX VoIP Service

Virtual PBX VoIP service would be the ideal solution to enhance your business telecommunication. This phone service has become a popular choice among small and home-based businesses, as it comes with various sophisticated features and reduced telecom expenses.

Bring Down Your Long Distance Telecom Bills

Often, small businesses find it burdensome to bear the huge load of their telecom bills. Virtual PBX VoIP service for your small business can be availed at affordable rates. This is a hosted phone system operated by the service provider and functions with the support of the internet and a dedicated phone connection. This cost-effective means of communication has the capability to transmit voice, data, image and video through an IP (Internet Protocol) network. With this facility, you can make as many calls to national and international locations, at highly affordable charges.

Route Calls in an Appropriate Way

While making use of small business virtual PBX VoIP service, you don’t require live staff for attending and directing calls to the appropriate numbers. The phone system comes with excellent call attending and routing facility with the support of its auto attendant feature. After the callers are welcomed with a professional greeting message, calls are routed to the required extensions. The callers can make a choice from options such as dial by name or dial by extension to reach the right person.

Replace the Outdated Conventional Phone System

Small business phone systems equipped with advanced facilities were once the privilege of big businesses alone. At economical prices, a Virtual PBX VoIP Service helps small and medium sized business firms to have all the advanced facilities of a modern phone system, which may include:

•    Voice mail
•    Fax mail
•    Call conferencing
•    Caller ID
•    Find me follow me call forwarding
•    Voice to email
•    Fax to email

Implementing virtual PBX VoIP service in your office not only reduces your telecom expenses, but also enhances your business productivity, through improved customer care services.


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Monday, December 7, 2009

Small Business Virtual Receptionist

Virtual receptionist is a smart choice for small business firms that cannot afford a live receptionist in their workplace. With its advanced facilities, this phone service lets you enjoy all the advantages of having a live phone answering person. Even if you are busy or on the move, you can handle all your business calls efficiently, as if you were in the office.

An Affordable Solution for Business Startups

When it comes to establishing your small business and achieving your business goals, a virtual receptionist will be an added advantage in your business setup. With small business phone systems, you can save on the costs, and at the same time, project an impressive image of your business among your customers. While renting a separate office space and equipping it with modern phone system may be out of reach for smaller businesses, a virtual receptionist will get the job done at relatively lower costs. The equipment required for this phone service is maintained by the service providers, which relieves business owners of the expenses involved in purchasing and setting up such equipment.

Innovative Caller Interface to Handle Business Calls Effectively

A virtual receptionist maintains flawless communication with your customers by making use of its innovative caller interface. All incoming calls will be immediately answered with a professionally recorded welcome greeting. Through further interactions with the callers, the virtual receptionist forwards the calls to the respective extension phone lines of your small business enterprise. For this, the callers are left with a range of menu options, such as, dial by name, dial by extension and zero out to live operator. This service also allows the callers to make use of voice mail, fax mail or voice to email services to convey their messages to the user.

With a virtual receptionist for your small business enterprise, you can offer round-the-clock, professional customer care service, as well as, create a credible image of your business among your customers.


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Friday, December 4, 2009

PBX VoIP Small Office Telephone Service

PBX VoIP (Voice over Internet Protocol) is a cost-effective small office telephone service. With state-of-the-art technology, this phone service delivers highly scalable and quality solutions for small business enterprises. VoIP PBX has become an essential addition for businesses as it is capable of efficiently transferring voice and data messages.

Make Calls at Highly Reduced Rates

Companies usually need to invest substantially for purchasing and maintaining an office phone system in their premises, which is truly impractical for small business owners. A small business PBX VoIP system that functions with the help of a broadband connection and a phone network makes this service affordable for business startups. It charges only a fraction of the cost compared to premise based conventional PBX systems. As the system is maintained by the service providers, you can save on the costs of installing PBX equipment in your premises.

Lets Your Customers Reach You Anytime


With the advanced call transferring facility provided through the PBX VoIP service, all incoming calls will be automatically transferred to the appropriate extensions of the user, within minimum time. In case you are not able to attend the calls, they will be routed to your cell phone numbers, with the support of the find me follow me call forwarding service. The callers can submit their messages in the voice mail boxes or deliver them through the fax mail service.

Get the Best Deal for Improved Productivity

To get the best deals, you should find a provider who can efficiently meet your business requirements. With small business phone systems services, reputable service providers help you improve your customer care service, reduce telecom expenses and increase productivity.

A PBX VoIP telephone service for your small office will help you attain your specific business goals through improved business communications.

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Tuesday, December 1, 2009

IP PBX VoIP Phone Systems

Highly versatile and efficient VoIP phone systems accelerate the business processes in any business enterprise. Using the Internet Protocol or IP PBX system, incoming business calls can be easily connected to the end-users, within minimum time. You can concentrate more on your core business once the business telecommunications are taken care of by IP PBX phone systems.

Simplifying Your Business Communications

Many sophisticated features are integrated in the IP PBX phone system for efficient call handling. Calls will be immediately attended and professionally handled by the auto attendant facility. You can expect top customer care service with this facility integrated in your IP PBX phone system. Some other convenient features that make your business communication more effective are:

•    Voice mail
•    Fax to email
•    Find me follow me call forwarding
•    Caller ID
•    Call conferencing
•    Dial by name
•    Dial by extension

No Maintenance and Infrastructure Costs

This IP PBX phone system brings a number of benefits for your business and significantly reduces monthly telecom expenditure. This phone service is mainly operated by the service providers; the PBX equipment is maintained in their premises, and so, you don’t have to install or maintain any such equipment in your workplace. VoIP phone systems use a single dedicated phone system or a broadband connection for sending and receiving data. It is not a matter of concern how many extensions or branch offices you have, this phone service unifies your entire business network through a single cable connection. The online interface interconnects all the extension phone lines of your company and helps in intra-office and external communications at highly affordable rates.

VoIP small business phone systems are ideal means to transform your business into a highly productive enterprise. You will notice visible growth in your business with the advanced caller interface solutions of this low priced telecommunication system.


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Thursday, November 26, 2009

VoIP PBX - Small Business Phone System

It is easy to maintain steady communication with your customers and other business associates with a VoIP PBX small business phone system. A VoIP PBX small business phone system comes with advanced call management features that are usually found in high-end telephone systems maintained by established companies. Call handling features include auto attendant, call conferencing, music on hold, find me follow me call forwarding, voicemail to email, cell phone message notification, fax, call waiting and many more.

Enjoy Value-added Call Management Features

VoIP PBX auto attendant receives all the calls with suitable greeting messages. Based on the menu option chosen by the caller, calls are transferred to the appropriate extensions. The major advantage of implementing a VoIP PBX telephone system is that you can run your business from any distant location. Incoming calls to the business phone numbers can be routed to your other telephone numbers including residential and cell phone numbers. Multiple calls can be managed at the same time. Call transferring process is done without sending conventional busy signals to the callers.

The voicemail system enables the callers to leave voice messages when calls remain unanswered. It also manages calls during hectic business hours. Through the voicemail to email feature, voice messages can be forwarded to your email account as audio file attachments. Arrival of new voice messages is promptly notified through alert messages on your cell phone.

The Right solution for Your Business Office

The sophisticated features of VoIP PBX small business phone systems can be enjoyed without purchasing and installing expensive PBX hardware in your office. The necessary equipments are maintained at the site of the service provider and the PBX functions are offered through a hosted server using Internet or telephone connections. The services can be availed of at nominal monthly charges.


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Monday, November 23, 2009

Small Business Live Phone Answering Service

Live phone answering service facilitates small businesses to establish a big business image. This feature rich service is provided through hosted PBX system. With a live answering system, there is no need to hire additional staff to handle your business calls.

Live phone answering service provides a multitude of communication features which is necessary for daily business communication needs. It efficiently receives incoming businesses calls and routes them to different extensions. The answering service features can be customized as per your small business needs.

With a live phone answering system, you can record personalized greeting messages for your voice mail, set multiple extensions for individual employees and departments, transfer calls from one extension to another, set custom music on hold, and send and receive multiple fax messages.

The small business phone systems can work for you in any manner you choose, you can work from office or when traveling. Call answering features can be easily customized. You can set calls to be transferred to various extensions such as your home phone, cell phone or voice mail. Call screening feature helps to know exactly who is calling you. The caller will be prompted to record his/her name, before being connected to you. If one extension is unavailable, calls to that extension can be transferred to another extension.

You can set personalized greetings such as standard business greetings and after hours business greetings on day, night and weekend modes. The phone answering service can be easily updated as per your business requirements. The efficient online management tool makes it easy for you to update various calling features, add or remove extensions and track your call records.

Combining powerful features, scalability, flexibility and affordability, live phone answering services are the perfect option for small and start-up businesses. Live phone answering features are available with toll-free number or local telephone number with area code.

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Thursday, November 19, 2009

Small Business Virtual Telephone System

A virtual telephone system with its advanced features and functionalities can greatly support your small business. This is an ideal means to enhance your business communication at reduced rates.

Draw More Customers to Your Small Business

Business telecommunication is an important factor when building up and maintaining business relationships. Training and hiring additional staff for your small office would be rather expensive. A virtual PBX telephone system for small business is an ideal alternative for live receptionists. All calls will be automatically attended, greeted and routed by the auto attendant facility. You can provide 24 hour service to your customers by customizing the system for office-hours and after-hours facility and installing all required details about your company’s products and services in it.

User-friendly Features


Small business phone systems with it advanced call routing facility will efficiently route all calls to the appropriate phone lines, without any delay. If you are busy or unavailable, the calls will be diverted to your personal phone numbers. Callers can even make a choice from the menu options to convey their messages to the user. Some of the other important features of a virtual telephone system are:

•    Voice mail
•    Fax mail
•    Caller ID
•    Call screening
•    Find me follow me call forwarding

Advantages for Your Small Business


With this phone facility in your small office, you can stay connected to your customers all the time and never lose any important business deal. You can handle calls within your office network, irrespective of location. This facility is an added advantage for your small business to reduce telecommunication costs and improve productivity. Since small business telephone systems are operated by the service providers, you can save on additional costs of installing expensive hardware in your premises.


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Monday, November 16, 2009

Advantages of Phone Answering Service

Virtual phone answering service provides excellent competitive advantage for small business companies and start-up companies. With advanced communication technology, it helps small companies to compete with larger companies in a professional manner. Powerful features, scalability, simple infrastructure, flexibility and cost savings are the most beneficial features of phone answering service.

This system makes it convenient for you to handle your business calls from any preferred location. A virtual phone service can efficiently connect your home-based workers or remote office settings. The live phone answering service helps to communicate with your clients and customers 24 hours a day. Hosted phone answering system provides the integrated features of telephone, voicemail and fax system.

The main advantages offered by phone answering service include:

•    Call answering with professional business greeting
•    Flexible calling facility between branches
•    Efficient handling of multiple incoming calls simultaneously
•    Call hold feature with custom greeting
•    Call extension to specific department or employee
•    Dial by name and dial by extension options
•    Incorporated voice to email and fax to email feature

The main part of phone answering service is the auto attendant. It initially answers the incoming business calls with professional greeting message. Automated phone answering system efficiently routes your callers to a live extension or voicemail box. More features and extensions can be added to the main business number through web-based interface. You can also view fax messages and listen to voice mail messages via online interface.

Phone answering service helps small businesses to present the best image to targeted clients by making available a unified set of communication features. Hosted service providers offer customized service packages that suit different business requirements.


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Thursday, November 12, 2009

Affordable Business Telephone Systems

When it comes to choosing affordable business telephone systems for offices, IP PBX phone systems (Internet Protocol) would be the answer. These are ideal choices for businesses, especially the start ups, because these will help them enjoy all the features of phone systems implemented in bigger businesses, at highly reduced rates.

Attractive Features of Business Telephone Systems

IP PBX business telephone systems are operated with the support of a broadband internet connection and a dedicated phone line. With these systems in your offices, you don’t have to worry about appointing live receptionists for attending calls. Automated call answering, call routing, caller ID, call conferencing, dial by name, dial by extension, music on hold, voice mail box, fax mail and other features that had been the prerogative of sophisticated phone systems can be availed now through IP PBX systems.

Premium Facilities with Minimum Hassles

With IP PBX business telephone systems, you can enjoy all the advanced functionalities with minimum hassles. These small business phone systems are capable of transferring multiple calls simultaneously with the support of the broadband connection. The user is not required to install any additional equipment in his premises, as these phone systems are operated by the service providers.

Find Telephone Systems that Ideally Suit Your Small Business

Before going for an affordable business telephone system, you should, first of all, identify your business requirements such as the size of your business, your budget, your business communication needs and more. Numerous service providers are there offering services specifically meeting the needs of small businesses. Most of them charge only affordable monthly fees for the services they render. Local numbers and toll free numbers can also be availed from them, which will enable you to give a professional image to your business.

Affordable business telephone systems are ideal to help your business grow a level higher, while the expenditure of telecommunication remains very low.

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Monday, November 9, 2009

VoIP Small Business Telephone System

You can stay competitive in the business world, by utilizing a small business telephone system with VoIP features. This phone system is an added asset for your business and an ideal choice to efficiently handle all your inbound and outbound business calls. It gives you the freedom to work from your office, home or any location of your choice.

Enjoy Exciting Benefits

A small business VoIP telephone system is highly beneficial for your startup or home based business enterprise. Some of the advantages that these phone systems bring to your business are:

•    Faster and easier communication
•    Scalable
•    Cost-effective
•    Portable
•    Multiple connections are handled simultaneously
•    Long distance calls can be made at reduced rates

Improve Quality and Productivity for Your Business

Internet based small business phone system is an ideal means to improve your workplace productivity through enhanced business communication. Compared to traditional phone systems, VoIP phones offer better voice quality. Just like any modern phone system, a VoIP small business telephone system also comes with sophisticated user-friendly features.

With this service, you can efficiently route calls through its call forwarding feature, engage your callers with music on hold, provide system driven announcements on your company’s products and services, and more. With all these features you can present a bigger corporate image and attract more customers to your business.

Find Service Providers with Good Expertise in the Field

If you are planning to switch on to VoIP small business telephone system from a standard phone, you should ensure that you avail of services from an experienced provider in the field. Understanding the business needs of small businesses, numerous providers offer VoIP small business telephone systems and services at relatively lower rates. Such a phone system is truly a boon for business startups to improve business image and productivity through enhanced customer care services.


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Thursday, November 5, 2009

Virtual Office Small Business Phone Service

Telecommunication has become an easy but expensive means of business communication. Virtual office phone service for small business is an affordable option compared to traditional premise based phone systems.

Efficient Management of Inbound and Outbound Calls

For small business operators having regional offices in different geographical locations, it would be difficult to manage business communications efficiently. A virtual office phone service comes with solutions that effectively connects multiple departments, regional offices, as well as clients and customers round-the-globe. The number of extensions or phone lines you have in your office will not be a problem. This phone service comes with advanced find me follow me call forwarding service, by which the calls can be efficiently connected to the appropriate extensions within no time.

Advanced Features at a Fraction of the Actual Cost

With a virtual office small business phone service you can avail of all the advancements of a conventional phone service at economical rates. While making calls, the callers can hear professional sounding greetings integrated in the auto attendants of small business phone systems. If the user is unavailable or busy, the callers can choose options such as voice mail, fax mail, or email to convey their messages.

Virtual Office Phone Service Providers

Selection of a good office phone system is a very difficult job, since it depends on the specific requirements of your business such as the size of your organization, number of employees, your budget and other factors. Hence, before going for an office phone system you should make sure that the service provider can effectively meet all your business communication requirements. Several providers even offer virtual phone numbers and toll free numbers for the convenience of the customers. This will enable your callers to make calls to your office at reduced calling rates.

Virtual office phone service for your small business is an effective tool to transform your enterprise into a Fortune 500 company.


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Monday, November 2, 2009

Web Based Auto Attendant

Auto attendant is a major part of a hosted PBX system. Web based auto attendant service eliminates the need for a full time receptionist. With advanced calling features, the auto attendant receives and manages incoming business calls efficiently.

In a small business hosted PBX system, the incoming call is first received by the auto attendant. It initially answers the business call with custom professional greeting and then provides various routing options for the caller. The auto attendant can efficiently route incoming calls to any phone including your home phone, cell phone or office phone. Automated answering system can handle multiple business calls simultaneously.

You can use default professional greetings in auto attendant system or record your own business greetings. The greeting option can be customized to meet your specific business needs. Auto attendant also provides music on hold facility. With this option, your callers can listen to custom music while waiting for the call to be answered. Menu and announcements for out-of-business hours and holidays can be set through web based auto attendant.

Auto attendant provides dial by name and dial by extension calling options for callers. Some of the common web based auto attendant features include: call screening, caller ID, call conferencing, call forwarding, call recording, call waiting, call return, call block and many more. It can also notify your voice mail and fax messages by email or cell phone.

The auto attendant allows callers to access different employees and departments in any location using a single business number. Auto attendant features can be easily administered through web interface.

With advanced auto attendant features, you can link your virtual branch offices together without expensive capital and equipment. Your callers will never hear a busy signal when you have a powerful auto attendant system implemented in your small business office.

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Thursday, October 29, 2009

Apartment Answering Service

Taking into consideration the present market scenario, apartment owners cannot afford to lose any calls that might be coming their way. Apartment answering service is the best solution available now. By means of apartment answering service, your callers will receive professional and consistent support even when you are out of your office or when you are busy. The answering service covers your calls on a 24x7 basis.

With the aid of apartment answering services you can book appointments for your property viewings, provide maintenance support, take lease applications and messages and manage tenant issues promptly.

Apartment answering service acts as an interface between prospective tenants and apartment owners. Choosing the answering service of hosted PBX phone system providers is worthwhile as it is cost-effective and reliable. Property management can be performed more efficiently and effectively with these virtual phone systems. A small business hosted PBX system costs a lot less than the traditional PBX system and has all the features of a modern phone system.

The apartment answering services provided by virtual IP PBX phone providers have many value-added features including dial by name, dial by extension, caller ID, call queuing, music on hold, call forwarding, information on hold, call transfer, call conferencing, voicemail, zero out to live operator and much more.

The calls will be received by the auto attendant with a professional greeting message and after that the callers will be provided with a menu of options. You don’t have to be in your office to attend your calls as all your incoming calls would be routed to your cell phone or residence number in real time. The answering service can be personalized to cater to your needs. You can define a set of phone numbers in the communication system through which you can be reached. You can have your voicemails and fax messages sent directly to your email account.

The advanced features of the virtual PBX telephone system are provided through a high bandwidth internet connection or a dedicated phone connection. You need not buy or install any hardware at your premises when employing a hosted PBX system.

By employing apartment answering services you can save time and money and do away with the frustration of receiving and routing calls. This valuable service aids in providing better customer support at fast turnaround times.

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Tuesday, October 27, 2009

Affordable Hosted PBX Service

Hosted PBX service is an easy and affordable way of telecommunication for small, medium and large business enterprises. This is an ideal business communication supportive system which will help to draw more customers to your business.

PBX Systems with Reduced Infrastructure Costs


Since small business phone systems are operated from the service provider’s premises, the users need not invest heavily in installation, repair and ongoing maintenance of any additional hardware. Numerous phone calls made at the same time can be effortlessly transferred to the respective phone lines with the help of the broadband connection integrated in the hosted PBX phone system.

PBX Phone Systems with Call Center Functionalities

You can equip your offices with 24/7 call answering facility just as that offered by efficient call centers. When your customers make calls to your office, the calls will be automatically attended and welcomed by suitable greeting messages. A hosted PBX service, with its efficient call management facility, will route the calls to the appropriate extensions. At relatively affordable rates, small business hosted PBX service providers offer all the sophisticated functionalities of a modern phone system such as:

•    Voice mail boxes
•    Fax mail service
•    Voice to email
•    Dial by name
•    Dial by extension

Enjoy a Big Business Image

Benefits that a hosted PBX service brings to your business are many. It efficiently manages the inflow of the large number of phone calls to your office. It gives you the freedom to operate your business from any location. This facility gives a bigger corporate image for your business though yours might be a small or home based business. While adopting such a phone system, you need to pay only a flat amount of monthly fees charged by the service providers. Most of the service providers offer toll free and local numbers that will help you to make long distance calls at reduced call rates.

With all its advanced features, a hosted PBX phone service facilitates smooth business telecommunication and thereby helps to build up customer traffic.

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Thursday, October 22, 2009

800 Virtual Phone Number

800 virtual phone number services are very popular among business organizations. These are virtual toll free numbers that allow business customers and prospects to call you anywhere in the country without incurring any charge. A virtual phone number with the 800 code provides a personalized business identity for small businesses and home businesses.

With an 800 virtual phone number, you can have a single phone and fax number for all your business communication needs. Many advanced communication features such as voice mail, fax and comprehensive call routing features can be integrated into this virtual phone number. All phone features are provided through a small business virtual PBX system.

800 virtual phone numbers have many flexible communication features. Incoming business calls can be routed to different extension numbers. You can choose to divert calls to your residence number, cell phone or any other phone. Many calling features such as call waiting, call forwarding, caller ID, call screening, call transfer, music on hold and more are available with virtual phone numbers.

800 toll free virtual numbers are convenient for both you and your callers. All calls can be connected to you, no matter where you are located – at home, workplace or on your mobile. As it is a toll free number, there is the chance of getting multiple calls simultaneously. Sophisticated auto attendant can receive and route multiple calls at the same time. It will forward busy calls to various extensions and if the calls are not answered, they will be transferred to the voice mail box. More communication features can be added to your virtual phone numbers in line with the business’s growing needs.

800 virtual phone numbers can enhance your business image and accessibility. Your business is sure to gain more and more customers from various locations of the country. No expensive equipment is required to get 800 virtual phone numbers. You can access all communication features through a virtual hosted PBX.


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Monday, October 19, 2009

Virtual PBX - Advanced Call Transfer Features

Virtual PBX provides advanced call transfer features which are essential for effective small business communications. Using hosted IP technology, it helps to transfer calls between various departments just like large business communication systems.

Communication features provided through small business phone systems are simple to use and help you to easily manage your business calls. Advanced call transfer is important for a small business with various departments. It is necessary to transfer calls between various departments. Call transferring feature helps to handle every business call in a timely manner.

Call transfer is one of the most advantageous features in virtual PBX system. With live call transfer, you can transfer a call in progress to another extension without disconnecting the call. Calls can be transferred to another extension or another phone line including outside phone numbers. A business call to your office number can be easily transferred to your cell phone, without disconnecting the call.

Common call transfer options include blind transfer, supervised transfer and voice mail transfer. In blind transfer, call is transferred to another extension without being communicated with extension user. In supervised call transfer, the caller is placed on hold and the call is connected when the extension user is available. With voice mail transfer, the caller is place on hold and the call is transferred to the voice mail box of a specific extension user.

Virtual PBX provides many other phone features including call screening, find me follow me, dial-by-name, dial-by-extension, music on hold, voice-to-email, fax to email and many more. Call management in virtual PBX is easy with user-friendly web interface.

Hosted providers offer all the communication services you require through simple virtual PBX service plans. The calling features can be modified as per your changing business requirements.


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Thursday, October 15, 2009

Virtual Office Hosted PBX Phones

Small business enterprises that are looking to establish virtual offices in targeted market areas can benefit from the advantages of hosted PBX phones. Using a hosted PBX system, small businesses can enhance their communication with customers and clients.

A virtual PBX phone system can work with your present business number. It can connect all your virtual offices and physical branch offices with one main business number. All calls to your main business number will be forwarded and routed to specific extensions. Your business calls can be forwarded to any extension including your home, office or mobile phone.

Small business virtual PBX phones offer standard PBX phone features as well as advanced communication features such as voice mail and fax messaging features. You can assign specific extensions to your employees and departments. With a hosted phone system, you can also set personalized greetings for your prospective clients.

Custom call answering is one of the major features of a virtual office system. The automated attendant receives business calls with professional business greetings and diverts the calls to various extension numbers. Advanced communication features including call forwarding, call transfer, call screening, caller-ID, voice mail, fax to mail and more are available with a small business hosted PBX system.

Hosted service providers offer PBX features with local number and toll free number. Virtual local number with area code helps to create a virtual presence in a particular targeted market area. Virtual phone system integrated to your toll-free number helps to establish a nationwide presence.

Implementing virtual office through hosted PBX phones is easy and it involves no additional expenses or time constraints. You can view call records and check your account any time using an online management tool. As your business develops and demand increases, you can upgrade and change the hosted PBX phone features any time.


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Monday, October 12, 2009

Virtual Phone Number

If you wish to have your business network more established, going for a virtual phone number will be a smart option. Virtual telephone numbers can be easily set up with the help of a hosted PBX system.

Virtual phone numbers can impart the image of a big firm to even small business firms. If your customers prefer to deal with local businesses, virtual phone numbers are ideal. Even when you are located miles apart, your callers will get the impression that they are dealing with a business enterprise in their own area.

Small business hosted PBX systems offering virtual phone numbers are a boon to small businesses. Though you are not around, you will not miss out any calls – with the unique find me follow me call forwarding feature, all calls can be routed to the alternative numbers you have provided. Other value added features are voicemail, automatic answering, multiple fax extension, call transfer and many more facilities. Even a professionally recorded welcome greeting can be programmed through the small business phone systems.

You don’t have to bother about the complications of installation and use of extra equipments to get your virtual phone number functioning. All required hardware and software are maintained at the premises of the service provider. The virtual phone numbers can be easily installed in your home phone, corporate phone or even a cell phone. You can avail of virtual phone number service from established service providers at affordable rates.

Hosted PBX providers offer you the option of either applying for a new local telephone number or integrating your existing number with the innovative features that come with a hosted PBX system. More than 240 different area codes are available spanning 1000 cities. Virtual phone numbers are ideal to coordinate the efforts of your team members who may be working from different locations.

Both small and home based businesses can successfully attract a number of customers with the help of virtual phone numbers featuring area codes of major cities in the United States.



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Friday, October 9, 2009

Telephone Auto Attendant

Telephone auto attendant system is an automated system which promptly routes business calls according to caller preferences. An automated telephone system can handle business communication needs efficiently. A broad range of communication features are provided through auto attendant system.

Incoming business calls received by the auto attendant system can be routed to any phone number at any location. Multiple calls can be processed quickly and efficiently through telephone auto attendant system. The interactive menu options enable callers to communicate flexibly. Customized announcements and prompts impart a professional image to small businesses and start-up businesses. The auto attendant can route calls based on caller-ID and caller line.

Small business phone systems come with a number of powerful and flexible features including customized professional greetings, call forwarding to personal extensions, music on hold, call waiting, sending and receiving fax messages, voice mail features and many more. The voice mail box feature gives the callers the option to leave messages. Callers can choose from dial by name or dial by extension options, and directly access the employee or department they require.

Call handling features can be easily implemented and modified by the user at any time, without expert knowledge. The user can manage calling features from any location through web interface. This helps businesses to maintain a professional image in accordance with changing business needs. The web interface helps to track incoming and outgoing calls and fax messages.

Telephone auto attendant service is provided through small business hosted PBX service. It can be connected to local telephone numbers or toll-free numbers. No new hardware or software is required to get auto attendant service. Hosted PBX providers can implement an automated attendant system that is configured to fit your various business needs.


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Wednesday, October 7, 2009

Small Business Local Number

Small business local numbers are the best option available for a person who wishes to expand his business beyond his current region of operation but doesn’t have enough capital. With local numbers, one need not spend huge amounts on setting up new branch offices and hiring paid staffs for managing the business in one’s region of interest.

There are numerous hosted PBX phone service providers who offer local phone numbers for small businesses at a reasonable monthly service charge. The reason for the low rates is that, the hosted PBX service providers use dedicated internet connections and telephone networks for transmitting the calls. Furthermore, the small business phone systems come with a lot of value added features such as caller ID, call screening, auto attendant, find me follow me call forwarding, call transfer, voicemail, fax mail and more; consequently, small businesses can take advantage of these facilities along with the local numbers.

Local number service renders a certain amount of flexibility and mobility to the small business owners as they can handle their business from anywhere; home, office or on the go. The calls to virtual local numbers can be directed to the user’s cell phone, residence phone or any other phone, where he may be available. One can include a set of phone numbers, through which he can be reached, in the service providers’ pre-defined directory. The callers making calls to these virtual numbers are not charged long distant tolls even if the recipient is located miles apart. Thus, the callers will be under the impression that they are making the call to a local company. This presumption can improve the image of the users’ small business and may bestow the business owner with more clients from that zone.

If nobody is available to attend the calls to the local numbers allotted to the users’ small business, then the callers will be automatically redirected to a voicemail system by the small business hosted PBX system. One can even have his voicemail messages sent to his regular email account with a hosted PBX service. In short, small businesses can appear like well-established companies with the help of an efficient local number service.


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Saturday, October 3, 2009

Small Business Virtual Number

Having a strong presence in numerous destinations is the key to success in business. Opening new branch offices geographically across the nation is expensive and it also requires considerable investment. Acquiring a virtual phone number is an ideal solution for small businesses in this regard. With virtual numbers, business owners can have a virtual presence anywhere in their region of interest. Precisely, one need not be present in person in his favored location to manage his small business over there.

The virtual phone numbers are connected with a person and not any onsite equipment in the hosted PBX system. The hosted PBX phone service providers can provide virtual toll free and local numbers with the area codes of cities that one prefers. When local numbers create the impression of a local presence for your business, the toll free phone numbers can create that of a nationwide presence.

The small business hosted PBX phone service is comparatively cheaper as the calls are transmitted through dedicated phone lines or internet connections.  The user can program in the hosted PBX service providers’ directory a list of phone numbers, including cell phone and residence phone, at which he can be contacted. The hosted PBX phone system tries each alternate number given in the list one by one to reach the recipient.

The hosted PBX service providers can route the calls to the virtual numbers, allotted to one’s small business, to the relevant person in real time. The callers making calls to these virtual phone numbers are charged only local call rates even if the calls are long distance ones. They will be unaware of the routing procedure as well. Thus, the callers will be under the assumption that the company they called is located in their region itself.

If nobody is available to pick up the phone, the callers will be diverted to a voicemail system. Subsequently, they will be asked to leave a message in the voicemail. These voicemail messages can be accessed using a computer with internet connection. The sophisticated interface presented to the callers should help in creating a positive impression of the small business that one owns.


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Tuesday, September 29, 2009

Small Business Voice Mail Services

The voice mail system was developed by Bob Cohn and Peter Olson in 1982. Voice mail system is a centralized answering machine which stores, records and plays back the voice message from users both inside and outside a company. Voice mail systems support shared message storage, fax delivery, teleconference, voice to text transcription, retrieval via printers and more.

The two basic operations of a voice mail system are telephone answering and voice messaging. It is not possible to attend every phone call coming to an office during busy hours. In such a situation getting a small business voice mail service would be the best choice.

Voice mail services, users can be notified of new messages, and they can simultaneously pick up or leave messages from anywhere via email, computer or phone. In addition to this, you can forward or delete the received message.

Small business voice mail service is a complete and full function telephone service with no heavy investment required for setup. Considering their functioning, voice mail services can help to give your small business a professional image, make ordering service easier, enhance customer relations, and improve productivity. Therefore an efficient voicemail system is an excellent option to consider, when launching small businesses.

Voice mail services figure among the most powerful types of telephone services available today. By skillfully making use of this advanced technology, small and medium business can grow at a much faster rate, creating a great impression on their customers and associates.

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Thursday, September 24, 2009

Affordable Business Phone Answering Service

An effective means of telecommunication is important for small businesses to meet their set objectives. Now, affordable business phone answering services are made available by numerous providers active in the field.

Benefits from a Reliable Business Phone Answering Service

With the help of a PBX phone system with business phone answering service, small and medium sized businesses can easily reduce all additional telecommunication bills. The cost involved in implementing a business phone answering service is low as you need to pay only an affordable monthly service charge. You need not set up additional equipment in your premises. Instead of spending hours attending incoming phone calls to your office, you can find ample time to focus more on your business; you can handle calls even if you are away from your office.

Round-the-Clock Efficient Call Handling Service

Small business phone systems simplify your business communications to a great extent. Without any delay in communication, all calls will be effectively handled by a business phone answering system. There are auto attendants that professionally answer each and every call coming to your office. Calls that come during out of business hours or when the user is unavailable will be directed to the personal numbers or extension phone numbers provided. Small businesses using business phone answering service can stay connected with their customers all the time with the help of advanced features such as:

•    Voice to email delivery
•    Fax on demand
•    Fax to email service
•    Find me/ follow me service
•    Dial by name
•    Dial by extension
•    Zero to live operator
•    Call conferencing

A business phone answering system with its quick and easy-to-use features will create a new dimension in your small business telecommunication system. You can avail of this service from any of the reliable business phone answering service providers at affordable rates.


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Monday, September 21, 2009

PBX Telephone System for Small Businesses

As good communicators are the masters of the world no one can deny the relevance of an effective communication system. Proper communication is always essential for better service and outcome. This is more relevant in business setups where there is a steady inflow of customer calls. PBX telephone system for small businesses makes both internal and external communications easy and effective without the business owner having to install any expensive hardware or software.

PBX Telephone System – Enhances Business Efficiency

Private Branch Exchange or PBX system is a business based telephone system. This telephone system incorporates several beneficial options for small business enterprises. The small business PBX system facilitates receiving multiple calls simultaneously and therefore your phone never becomes engaged. The system provides several other facilities such as delivery of e-mail messages, music on hold, voice to email service, fax, caller ID, call screening and more. Besides enhancing business efficiency, the PBX phone system projects a big business image even for your small home based business.

Benefit from Auto Attendant and Virtual Receptionist Services

The PBX system comprises an auto attendant facility that is of great help in handling all incoming calls. The callers are welcomed with recorded greetings. Therefore they come to know that your company is a reliable and solid one. Calls are effectively routed to the right extensions. The small business phone systems provide a number of menu options including dial by directory and dial by name. If a call is left unattended, the callers will be provided with a voicemail option and they can leave messages in the voicemail box. Virtual receptionist provides the facility of answering calls from a place outside the office. With the auto attendant and virtual receptionist features, businesses need not set apart money for maintaining live receptionists in the office.

The major advantage of a PBX telephone system is that it makes small businesses systematic and smooth-functioning through high-quality communication facilities. With the advent of advanced technologies the PBX system is now affordable for small and medium sized businesses as well.


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Friday, September 18, 2009

Answering Service with Call Transfer

Answering service with call transfer is a brilliant way of freeing the quality hours that one works in an office. The telephone answering service makes more time available to the business personnel to focus more on important issues rather than trivial phone calls. As an efficient customer support is imperative to any size business, an answering service with call transfer facility serves the purpose perfectly.

The hosted PBX phone service providers provide answering service with call transfer feature at a fraction of the cost as that of the premise based PBX phone systems. Besides call transfer, the other features in a small business hosted PBX phone system include auto attendant, virtual receptionist, call screening, find me follow me call forwarding, music on hold, information on hold, voicemail, and fax to email. All these advanced functionalities are delivered to the user through dedicated phone lines and internet connections.

Unlike traditional PBX phone systems, the hosted PBX does not require any expensive hardware or software to be installed at the customer’s site. All switching equipments are maintained at the service provider’s site itself. Owing to its greater scalability, any number or extensions can be added to the small business phone system.

One can get virtual local and toll free numbers from a hosted PBX service provider. The calls to these numbers can be answered or routed to the relevant staff with the aid of the answering service with call transfer facility. Callers are welcomed with a professional greeting message and after that they are guided to the right extension by the auto attendant incorporated in the hosted PBX telephone system. Subsequently, the hosted IP PBX phone system transfers the calls to the right individual based on the extension that the caller has selected. In case nobody is available to pick up the phone, the callers will be asked to leave their messages in a voicemail system.

In short, with efficient phone answering service with call transfer facility, you can rest assured that your calls will never go unanswered.


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Monday, September 14, 2009

Small Business Voice Mail with Auto Attendant

A hosted Private Branch Exchange (PBX) telephone system provides your business with all the features of an expensive premise based PBX system, at lesser costs. Small business hosted PBX system is especially useful for small businesses as it features voicemail with auto attendant feature, among its many other advantages. Hosted PBX system enables small businesses to create a professional business image among potential customers.

Voicemail and auto attendant are two major features of a hosted PBX system. Small business voicemail with the auto attendant feature avoids the need for a receptionist and manages all incoming calls effectively. All incoming calls will be effectively attended and routed professionally so that, the callers will be under the impression that they are dealing with a big, flourishing firm. The auto attendant in hosted PBX offers comprehensive voice mail message delivery options and advanced call forwarding. With auto attendant, callers can be greeted with a professional sounding greeting message followed by a menu of options for the callers to choose from.

The greeting message can be customized and even varied on different days and separate greeting messages can be used for working hours and non-working hours. Other features that the auto attendant provides include call screening, dial by name, dial by extension, voice mail forwarding, 1-4 digit extension numbering, music on hold, follow-me call forwarding and group dialing. It also receives all the incoming faxes, converts them into PDF formats and sends them to the email inbox.

Small business phone systems are integrated with VOIP technology and provide excellent voicemail features. If any call remains unattended, the caller will be automatically forwarded to the voicemail. Each employee can be provided with a unique voice mail box. New arrivals on the voice mail boxes can be notified by emails or text messages on cell phones. With hosted PBX system, you can enjoy outstanding communication services without any change in your existing infrastructure.


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