The voice mail system was developed by Bob Cohn and Peter Olson in 1982. Voice mail system is a centralized answering machine which stores, records and plays back the voice message from users both inside and outside a company. Voice mail systems support shared message storage, fax delivery, teleconference, voice to text transcription, retrieval via printers and more.
The two basic operations of a voice mail system are telephone answering and voice messaging. It is not possible to attend every phone call coming to an office during busy hours. In such a situation getting a small business voice mail service would be the best choice.
Voice mail services, users can be notified of new messages, and they can simultaneously pick up or leave messages from anywhere via email, computer or phone. In addition to this, you can forward or delete the received message.
Small business voice mail service is a complete and full function telephone service with no heavy investment required for setup. Considering their functioning, voice mail services can help to give your small business a professional image, make ordering service easier, enhance customer relations, and improve productivity. Therefore an efficient voicemail system is an excellent option to consider, when launching small businesses.
Voice mail services figure among the most powerful types of telephone services available today. By skillfully making use of this advanced technology, small and medium business can grow at a much faster rate, creating a great impression on their customers and associates.
Technorati Tags: voicemail, voice mail, voice mail service, small business phone systems
Tuesday, September 29, 2009
Thursday, September 24, 2009
Affordable Business Phone Answering Service
An effective means of telecommunication is important for small businesses to meet their set objectives. Now, affordable business phone answering services are made available by numerous providers active in the field.
Benefits from a Reliable Business Phone Answering Service
With the help of a PBX phone system with business phone answering service, small and medium sized businesses can easily reduce all additional telecommunication bills. The cost involved in implementing a business phone answering service is low as you need to pay only an affordable monthly service charge. You need not set up additional equipment in your premises. Instead of spending hours attending incoming phone calls to your office, you can find ample time to focus more on your business; you can handle calls even if you are away from your office.
Round-the-Clock Efficient Call Handling Service
Small business phone systems simplify your business communications to a great extent. Without any delay in communication, all calls will be effectively handled by a business phone answering system. There are auto attendants that professionally answer each and every call coming to your office. Calls that come during out of business hours or when the user is unavailable will be directed to the personal numbers or extension phone numbers provided. Small businesses using business phone answering service can stay connected with their customers all the time with the help of advanced features such as:
• Voice to email delivery
• Fax on demand
• Fax to email service
• Find me/ follow me service
• Dial by name
• Dial by extension
• Zero to live operator
• Call conferencing
A business phone answering system with its quick and easy-to-use features will create a new dimension in your small business telecommunication system. You can avail of this service from any of the reliable business phone answering service providers at affordable rates.
Technorati Tags: business answering service, phone answering service, answering service, small business phone systems
Benefits from a Reliable Business Phone Answering Service
With the help of a PBX phone system with business phone answering service, small and medium sized businesses can easily reduce all additional telecommunication bills. The cost involved in implementing a business phone answering service is low as you need to pay only an affordable monthly service charge. You need not set up additional equipment in your premises. Instead of spending hours attending incoming phone calls to your office, you can find ample time to focus more on your business; you can handle calls even if you are away from your office.
Round-the-Clock Efficient Call Handling Service
Small business phone systems simplify your business communications to a great extent. Without any delay in communication, all calls will be effectively handled by a business phone answering system. There are auto attendants that professionally answer each and every call coming to your office. Calls that come during out of business hours or when the user is unavailable will be directed to the personal numbers or extension phone numbers provided. Small businesses using business phone answering service can stay connected with their customers all the time with the help of advanced features such as:
• Voice to email delivery
• Fax on demand
• Fax to email service
• Find me/ follow me service
• Dial by name
• Dial by extension
• Zero to live operator
• Call conferencing
A business phone answering system with its quick and easy-to-use features will create a new dimension in your small business telecommunication system. You can avail of this service from any of the reliable business phone answering service providers at affordable rates.
Technorati Tags: business answering service, phone answering service, answering service, small business phone systems
Monday, September 21, 2009
PBX Telephone System for Small Businesses
As good communicators are the masters of the world no one can deny the relevance of an effective communication system. Proper communication is always essential for better service and outcome. This is more relevant in business setups where there is a steady inflow of customer calls. PBX telephone system for small businesses makes both internal and external communications easy and effective without the business owner having to install any expensive hardware or software.
PBX Telephone System – Enhances Business Efficiency
Private Branch Exchange or PBX system is a business based telephone system. This telephone system incorporates several beneficial options for small business enterprises. The small business PBX system facilitates receiving multiple calls simultaneously and therefore your phone never becomes engaged. The system provides several other facilities such as delivery of e-mail messages, music on hold, voice to email service, fax, caller ID, call screening and more. Besides enhancing business efficiency, the PBX phone system projects a big business image even for your small home based business.
Benefit from Auto Attendant and Virtual Receptionist Services
The PBX system comprises an auto attendant facility that is of great help in handling all incoming calls. The callers are welcomed with recorded greetings. Therefore they come to know that your company is a reliable and solid one. Calls are effectively routed to the right extensions. The small business phone systems provide a number of menu options including dial by directory and dial by name. If a call is left unattended, the callers will be provided with a voicemail option and they can leave messages in the voicemail box. Virtual receptionist provides the facility of answering calls from a place outside the office. With the auto attendant and virtual receptionist features, businesses need not set apart money for maintaining live receptionists in the office.
The major advantage of a PBX telephone system is that it makes small businesses systematic and smooth-functioning through high-quality communication facilities. With the advent of advanced technologies the PBX system is now affordable for small and medium sized businesses as well.
Technorati Tags: small business phone systems, small business pbx, hosted pbx, pbx phone systems
PBX Telephone System – Enhances Business Efficiency
Private Branch Exchange or PBX system is a business based telephone system. This telephone system incorporates several beneficial options for small business enterprises. The small business PBX system facilitates receiving multiple calls simultaneously and therefore your phone never becomes engaged. The system provides several other facilities such as delivery of e-mail messages, music on hold, voice to email service, fax, caller ID, call screening and more. Besides enhancing business efficiency, the PBX phone system projects a big business image even for your small home based business.
Benefit from Auto Attendant and Virtual Receptionist Services
The PBX system comprises an auto attendant facility that is of great help in handling all incoming calls. The callers are welcomed with recorded greetings. Therefore they come to know that your company is a reliable and solid one. Calls are effectively routed to the right extensions. The small business phone systems provide a number of menu options including dial by directory and dial by name. If a call is left unattended, the callers will be provided with a voicemail option and they can leave messages in the voicemail box. Virtual receptionist provides the facility of answering calls from a place outside the office. With the auto attendant and virtual receptionist features, businesses need not set apart money for maintaining live receptionists in the office.
The major advantage of a PBX telephone system is that it makes small businesses systematic and smooth-functioning through high-quality communication facilities. With the advent of advanced technologies the PBX system is now affordable for small and medium sized businesses as well.
Technorati Tags: small business phone systems, small business pbx, hosted pbx, pbx phone systems
Friday, September 18, 2009
Answering Service with Call Transfer
Answering service with call transfer is a brilliant way of freeing the quality hours that one works in an office. The telephone answering service makes more time available to the business personnel to focus more on important issues rather than trivial phone calls. As an efficient customer support is imperative to any size business, an answering service with call transfer facility serves the purpose perfectly.
The hosted PBX phone service providers provide answering service with call transfer feature at a fraction of the cost as that of the premise based PBX phone systems. Besides call transfer, the other features in a small business hosted PBX phone system include auto attendant, virtual receptionist, call screening, find me follow me call forwarding, music on hold, information on hold, voicemail, and fax to email. All these advanced functionalities are delivered to the user through dedicated phone lines and internet connections.
Unlike traditional PBX phone systems, the hosted PBX does not require any expensive hardware or software to be installed at the customer’s site. All switching equipments are maintained at the service provider’s site itself. Owing to its greater scalability, any number or extensions can be added to the small business phone system.
One can get virtual local and toll free numbers from a hosted PBX service provider. The calls to these numbers can be answered or routed to the relevant staff with the aid of the answering service with call transfer facility. Callers are welcomed with a professional greeting message and after that they are guided to the right extension by the auto attendant incorporated in the hosted PBX telephone system. Subsequently, the hosted IP PBX phone system transfers the calls to the right individual based on the extension that the caller has selected. In case nobody is available to pick up the phone, the callers will be asked to leave their messages in a voicemail system.
In short, with efficient phone answering service with call transfer facility, you can rest assured that your calls will never go unanswered.
Technorati Tags: answering service, small business pbx, phone answering service, small business phone systems
The hosted PBX phone service providers provide answering service with call transfer feature at a fraction of the cost as that of the premise based PBX phone systems. Besides call transfer, the other features in a small business hosted PBX phone system include auto attendant, virtual receptionist, call screening, find me follow me call forwarding, music on hold, information on hold, voicemail, and fax to email. All these advanced functionalities are delivered to the user through dedicated phone lines and internet connections.
Unlike traditional PBX phone systems, the hosted PBX does not require any expensive hardware or software to be installed at the customer’s site. All switching equipments are maintained at the service provider’s site itself. Owing to its greater scalability, any number or extensions can be added to the small business phone system.
One can get virtual local and toll free numbers from a hosted PBX service provider. The calls to these numbers can be answered or routed to the relevant staff with the aid of the answering service with call transfer facility. Callers are welcomed with a professional greeting message and after that they are guided to the right extension by the auto attendant incorporated in the hosted PBX telephone system. Subsequently, the hosted IP PBX phone system transfers the calls to the right individual based on the extension that the caller has selected. In case nobody is available to pick up the phone, the callers will be asked to leave their messages in a voicemail system.
In short, with efficient phone answering service with call transfer facility, you can rest assured that your calls will never go unanswered.
Technorati Tags: answering service, small business pbx, phone answering service, small business phone systems
Monday, September 14, 2009
Small Business Voice Mail with Auto Attendant
A hosted Private Branch Exchange (PBX) telephone system provides your business with all the features of an expensive premise based PBX system, at lesser costs. Small business hosted PBX system is especially useful for small businesses as it features voicemail with auto attendant feature, among its many other advantages. Hosted PBX system enables small businesses to create a professional business image among potential customers.
Voicemail and auto attendant are two major features of a hosted PBX system. Small business voicemail with the auto attendant feature avoids the need for a receptionist and manages all incoming calls effectively. All incoming calls will be effectively attended and routed professionally so that, the callers will be under the impression that they are dealing with a big, flourishing firm. The auto attendant in hosted PBX offers comprehensive voice mail message delivery options and advanced call forwarding. With auto attendant, callers can be greeted with a professional sounding greeting message followed by a menu of options for the callers to choose from.
The greeting message can be customized and even varied on different days and separate greeting messages can be used for working hours and non-working hours. Other features that the auto attendant provides include call screening, dial by name, dial by extension, voice mail forwarding, 1-4 digit extension numbering, music on hold, follow-me call forwarding and group dialing. It also receives all the incoming faxes, converts them into PDF formats and sends them to the email inbox.
Small business phone systems are integrated with VOIP technology and provide excellent voicemail features. If any call remains unattended, the caller will be automatically forwarded to the voicemail. Each employee can be provided with a unique voice mail box. New arrivals on the voice mail boxes can be notified by emails or text messages on cell phones. With hosted PBX system, you can enjoy outstanding communication services without any change in your existing infrastructure.
Technorati Tags: virtual pbx, small business pbx, voice mail, auto attendant
Voicemail and auto attendant are two major features of a hosted PBX system. Small business voicemail with the auto attendant feature avoids the need for a receptionist and manages all incoming calls effectively. All incoming calls will be effectively attended and routed professionally so that, the callers will be under the impression that they are dealing with a big, flourishing firm. The auto attendant in hosted PBX offers comprehensive voice mail message delivery options and advanced call forwarding. With auto attendant, callers can be greeted with a professional sounding greeting message followed by a menu of options for the callers to choose from.
The greeting message can be customized and even varied on different days and separate greeting messages can be used for working hours and non-working hours. Other features that the auto attendant provides include call screening, dial by name, dial by extension, voice mail forwarding, 1-4 digit extension numbering, music on hold, follow-me call forwarding and group dialing. It also receives all the incoming faxes, converts them into PDF formats and sends them to the email inbox.
Small business phone systems are integrated with VOIP technology and provide excellent voicemail features. If any call remains unattended, the caller will be automatically forwarded to the voicemail. Each employee can be provided with a unique voice mail box. New arrivals on the voice mail boxes can be notified by emails or text messages on cell phones. With hosted PBX system, you can enjoy outstanding communication services without any change in your existing infrastructure.
Technorati Tags: virtual pbx, small business pbx, voice mail, auto attendant
Wednesday, September 9, 2009
Auto Attendant Answering Systems
Auto attendant answering systems are commonly used in the telephone system of offices, business firms, hospitals and other such entities. Auto attendant answering system allows the automatic transfer of calls to different user extensions without the involvement of a telephone operator or a mediator. In most systems the telephone operator can be accessed by pressing the 0 button. This auto attendant answering is a main feature provided by the small business PBX phone system, a private branch telephone exchange system used to make connections between internal telephones of private organizations.
Auto attendant answering system receives callers with a greeting. After greeting the caller, a dial by name directory is provided to the caller to have access to different extensions. When the user name required by the caller is announced, the # button should be pressed and this will connect the caller to the required user. Sometimes, the extension code of the user will be announced after the user name. In that case, the extension code should be dialed to reach the user. The greetings and other announcements in this system can be customized as per requirement.
Voice mailing facility or express messaging is available in an auto attendant answering system. In this facility, user extensions are not connected or disturbed when called; instead, the voice messages of callers are stored in the user’s voicemail box. Users can retrieve these messages at their convenient time. Users can also avoid answering to frequently asked questions such as working hours of a company, available services, job offerings and more. For that, there are information mail boxes that give recorded information to the frequently asked questions of callers. Automated attendants are used in colleges for telephone registration of courses or checking of grades.
Connections between two companies through wide area networking and transferring of calls to external phone lines are possible in auto attendant answering systems. Effective programming is needed for efficient use of the auto-attendant. A PBX system can be purchased at affordable rates. Therefore many small business firms and companies purchase PBX system to avail of the facilities provided by auto attendant answering systems. Most of the features provided by small business phone systems are very useful for the growth and success of businesses. Opt for the service of a reputable PBX system and get to know the excellent features of the auto attendant answering system.
Technorati Tags: auto attendant, answering service, small business phone systems, small business answering service
Auto attendant answering system receives callers with a greeting. After greeting the caller, a dial by name directory is provided to the caller to have access to different extensions. When the user name required by the caller is announced, the # button should be pressed and this will connect the caller to the required user. Sometimes, the extension code of the user will be announced after the user name. In that case, the extension code should be dialed to reach the user. The greetings and other announcements in this system can be customized as per requirement.
Voice mailing facility or express messaging is available in an auto attendant answering system. In this facility, user extensions are not connected or disturbed when called; instead, the voice messages of callers are stored in the user’s voicemail box. Users can retrieve these messages at their convenient time. Users can also avoid answering to frequently asked questions such as working hours of a company, available services, job offerings and more. For that, there are information mail boxes that give recorded information to the frequently asked questions of callers. Automated attendants are used in colleges for telephone registration of courses or checking of grades.
Connections between two companies through wide area networking and transferring of calls to external phone lines are possible in auto attendant answering systems. Effective programming is needed for efficient use of the auto-attendant. A PBX system can be purchased at affordable rates. Therefore many small business firms and companies purchase PBX system to avail of the facilities provided by auto attendant answering systems. Most of the features provided by small business phone systems are very useful for the growth and success of businesses. Opt for the service of a reputable PBX system and get to know the excellent features of the auto attendant answering system.
Technorati Tags: auto attendant, answering service, small business phone systems, small business answering service
Monday, September 7, 2009
Voicemail for Small Businesses
Voicemail for small businesses is a wise option when it comes to delivering professional customer care service. The numerous value-added features of this system will be of real benefit to your small business.
Never Lose Important Business Calls
If your customer calls are not promptly attended, you might be losing important business deals. The voicemail facility of a small business PBX phone system that comes with a set of menu options ensures better customer care service. This will enable your callers to convey their messages straightaway. Some of the features associated with this voicemail service of small business phone systems are:
• Dial by name
• Dial by extension
• Find me follow me
• Fax mail
• Auto attendant
Voicemail Boxes for Every Department
To respond to your prospective clients and customers immediately, you can equip each and every department of your small business with individual mail boxes. You can also enjoy the voice to email delivery facility in this service, whereby the voice messages will be transferred to the regular email accounts of your employees. For every new voice message, the user can also opt for cell phone alerts. The callers can make use of this service just by dialing the company’s official phone number.
Get Started with Quality Services
Voicemail service for your small business can be availed of from reliable service providers. There are providers who offer various cost-effective plans such as direct messaging, direct receptionist, direct executive and direct enterprise, for the convenience of small business owners.
Technorati Tags: voicemail, voicemail to email, voice mail, small business phone systems
Never Lose Important Business Calls
If your customer calls are not promptly attended, you might be losing important business deals. The voicemail facility of a small business PBX phone system that comes with a set of menu options ensures better customer care service. This will enable your callers to convey their messages straightaway. Some of the features associated with this voicemail service of small business phone systems are:
• Dial by name
• Dial by extension
• Find me follow me
• Fax mail
• Auto attendant
Voicemail Boxes for Every Department
To respond to your prospective clients and customers immediately, you can equip each and every department of your small business with individual mail boxes. You can also enjoy the voice to email delivery facility in this service, whereby the voice messages will be transferred to the regular email accounts of your employees. For every new voice message, the user can also opt for cell phone alerts. The callers can make use of this service just by dialing the company’s official phone number.
Get Started with Quality Services
Voicemail service for your small business can be availed of from reliable service providers. There are providers who offer various cost-effective plans such as direct messaging, direct receptionist, direct executive and direct enterprise, for the convenience of small business owners.
Technorati Tags: voicemail, voicemail to email, voice mail, small business phone systems
Saturday, September 5, 2009
Pros and Cons of Having a Small Business Voicemail System
In any business, application of advanced technologies can contribute towards ensuring success. Your office may require a better telephone system and voice mail system to carry out effective business transactions. The success of any business depends mainly on client satisfaction. In order to maintain steady contact with clients, small business owners can make good use of the voicemail system, which functions as an answering machine.
The pros and cons of having a small business voicemail system are many. The main point in support of having a voicemail system is that, the voicemail system is featured with a personalized answering facility which allows you to brief your client in situations when you are unable to answer their calls. The voicemail system is provided with caller identification facility which enables you to respond to your client at a later stage when the client might have forgotten to provide his contact information. Voicemail system is also provided with date and time stamps which give a clear idea about the date and time when the message was actually obtained.
Most of the voicemail systems are provided with alerts which inform you about the arrival of new voicemail, and with this facility you can respond to your client without delay. There is also the interactive voicemail system which is feature rich and can help to make your small business venture a success. Through voicemail system, small business establishments are able to reduce the time and space limitations. Voicemail system helps a lot in decision making; moreover, it can also bring a steady decrease in your telephone expenditure.
Even though there are many advantages in having a small business voice mail system there are some negative aspects also. Voicemail systems are capable of managing only a restricted number of voice mailboxes. As far as security features are concerned, it is possible for hackers to crack the passwords and read the messages, which can have a negative effect on your business goals.
Technorati Tags: virtual pbx, small business pbx, voicemail, voice mail
The pros and cons of having a small business voicemail system are many. The main point in support of having a voicemail system is that, the voicemail system is featured with a personalized answering facility which allows you to brief your client in situations when you are unable to answer their calls. The voicemail system is provided with caller identification facility which enables you to respond to your client at a later stage when the client might have forgotten to provide his contact information. Voicemail system is also provided with date and time stamps which give a clear idea about the date and time when the message was actually obtained.
Most of the voicemail systems are provided with alerts which inform you about the arrival of new voicemail, and with this facility you can respond to your client without delay. There is also the interactive voicemail system which is feature rich and can help to make your small business venture a success. Through voicemail system, small business establishments are able to reduce the time and space limitations. Voicemail system helps a lot in decision making; moreover, it can also bring a steady decrease in your telephone expenditure.
Even though there are many advantages in having a small business voice mail system there are some negative aspects also. Voicemail systems are capable of managing only a restricted number of voice mailboxes. As far as security features are concerned, it is possible for hackers to crack the passwords and read the messages, which can have a negative effect on your business goals.
Technorati Tags: virtual pbx, small business pbx, voicemail, voice mail
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