Auto Attendant - A Good Alternative for Live Receptionists

Employing additional personnel for call management is an effective but sometimes unaffordable option for small businesses. A very feasible solution is for them to go in for a VoIP phone system with the auto attendant (virtual receptionist) feature. A good alternative for live receptionists, the virtual receptionist effectively manages all calls.

Auto Attendant - Functioning Like a Live Receptionist

Some of the important features of the auto attendant include:

• Attends calls professionally – The auto attendant is programmed to deliver the best customer service. It greets callers professionally. When calls are made to your office, callers are welcomed with pleasing, professional sounding greetings. These messages can be personalized to suit business hours, after-business hours and holidays.

• Routes calls efficiently – Callers need to reach the proper extensions. The virtual receptionist comes with special call forwarding features to accomplish this. Callers are presented with a menu of options to route calls, which includes dial by name, dial by extension and zero-out to live operator. The interactive voice responses help them reach the right person or department. The virtual receptionist can handle several call arriving simultaneously with ease.

• Round-the-clock Service – VoIP phone systems ensure that you do not miss any important business calls. If you are not available in your office, callers are directed to the voice mail boxes of the phone system where they can leave voice messages. Calls are also forwarded to pre-assigned personal email accounts. When you are on the move, calls are redirected to designated cell phones, home phones or other personal numbers. You can therefore keep in touch with your callers all the time.

Auto Attendant – Cost-saving Feature

The auto attendant that is a good alternative for a live receptionist is a cost-saving feature of the VoIP phone system. A small business office using this telecommunication solution can save the expense of employing a real receptionist. With advanced call management features facilities like direct inward dialing (DID), call conferencing, caller ID, call waiting, call queuing, call screening, call transfer and other user-friendly features, VoIP phone systems offer streamlined telecommunication solutions for small business offices.

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Feature-Rich Hosted PBX Services for Small Offices

Feature-rich hosted PBX services are specially designed to meet a firm’s growing business needs and boost their professionalism. The advanced phone system helps small offices to project an enhanced corporate image.

The hosted PBX telephone system has state-of-the-art call management features that are usually found in the expensive premise-based phone systems of big companies. These include call conferencing, voicemail, call forwarding, voice to email, call waiting, fax to email, caller ID, auto attendant, music on hold and so on.

Improve Efficiency with the Hosted PBX Phone System

Incoming calls can be easily and efficiently managed with hosted PBX services. The virtual receptionist auto attendant greets them with appropriate business salutations and presents them with a menu of options including dial by name, dial by extension and more. According to the option chosen by the caller, calls are instantly transferred to the exact extensions. It efficiently manages several calls incoming together and performs call routing without transmitting connection busy signals. Thus the system eliminates the need for additional reception staff in your office.

Do Away with Missed Calls Hassle

Calls that remain unanswered in the extensions are instantly directed to the voicemail system, enabling the callers to leave voice messages. This innovative feature helps businesses to focus more on core business activities without being concerned about missed calls during business hours. Voicemails are also forwarded to email accounts, so that instant responses can be sent to your clients or business associates immediately.

Enjoy Feature-rich PBX Services at Economical Charges

To make the most of the feature-rich virtual PBX services, small offices do not need to purchase and install any expensive onsite equipment. The service providers maintain the required hardware at their site and PBX services are offered to businesses at economical monthly charges using broadband Internet or telephone networks.

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Small Business Hosted PBX VoIP System

An affordable communication system is very essential for a business to get going and to enhance its prospects. A hosted PBX VoIP system helps small businesses improve their business communications and thereby, their customer base.

Reduce Your Calling Rates and Installation Charges

A hosted PBX system comes with simple infrastructure and much lower installation expenses than conventional phone systems. You don’t have to install additional hardware or software in your settings. Just a dedicated phone line and a broadband connection is enough to get started with the service. The web interface also allows numerous extensions. Multiple calls can be routed simultaneously to any extension without callers being stumped by busy signals. The PBX VoIP system uses a broadband Internet connection for call routing. Along with toll free and local numbers, this goes to greatly reduce call rates.

Hosted PBX VoIP System - Impressive Features

When business is in the start up stage, small businesses want to project a good image. A VoIP phone system can help this objective greatly with its wide range of advanced call management features that are designed to impress callers.

The phone system’s auto attendant welcomes callers with pre-recorded business greetings. Interactive voice messages help to transfer calls to the exact extensions, as desired by the caller. In case calls are unattended, they will be directed to voicemail boxes, in which the callers can leave messages. Hosted PBX phone systems are also equipped with advanced call management features such as:

• E-mail fax service
• Call forwarding
• Direct inward dialing
• Call waiting
• Call conferencing
• Caller ID
• Custom greetings
• Music on hold
• Speed dialing

Sophisticated System at an Affordable Monthly Fee

Small businesses get these innovative call management features at no extra cost. All that they need to pay for the hosted PBX VoIP system is an affordable monthly fee.

PBX Phone System: Fit for Your Small Business Needs

An efficient and affordable telecommunication communication system is essential for any growing business enterprise. Today, this has become possible with the emergence of the PBX phone system. It is a great option, especially for small firms, that are seeking to create a corporate image in the big business world.

Win Steady Stream of Loyal Customers with PBX Phone System

A virtual PBX phone system would be a great investment for your small business setting. Its advanced call handling features can contribute a lot in the promotion of your business and thereby help to generate more profits.

The high-end PBX phone system comes with all the advantages of an expensive traditional phone system. The PBX phone system has an array of advanced call management features including auto attendant, automatic call distribution, find me follow me call forwarding, voice mail, call conferencing, call waiting, voice to email, fax to email and so on.

The auto attendant receives all calls with professional welcome messages and provides callers with options such as dial-by-name, dial-by-extension and more. It transfers calls to extensions as requested by the caller, manages numerous calls efficiently without sending out connection busy signals. Calls remaining unanswered are routed to the voicemail system, where the callers can place voice messages, which are sent to your email account. The find me follow me call forwarding option transfers calls to designated telephone numbers.

All these features enable you to manage your business from other locations and concentrate on business functions without worrying about missed calls.

Curtail Expenses with the PBX Phone System

Further, the PBX system needs just a single dedicated phone line and broadband connection to get started. Since the system is managed from the service provider’s premises, your small office does not have to make any heavy investment to set it up. You only have to pay an affordable monthly rate for the services you use.

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Office Phone System with Features of a Conventional PBX

All businesses look for cost-effective telecommunication solutions. The hosted PBX (Private Branch Exchange) phone system helps users enjoy all the functionalities of a conventioanl phone system at minimum cost.

Auto Attendant to Track Calls

The auto attendant is an integral part of the hosted PBX office phone system. It handles all incoming calls in a professional manner. Other features include fax to email, call conferencing, voice to email, call forwarding, call waiting, caller ID and so on. You can even record your own personalized messages on the system so that you do not miss out on any prospective calls.

Advantages over Conventional PBX

A conventional PBX needs two networks – one for data and the other for voice. It shares and manages several phone lines within a company and redirects incoming calls to specific extensions. However, modern PBX phone systems work on Internet Protocol (IP) networks only. This brings down administrative costs and eases network management.

Expensive conventional PBX systems are usually deployed in bigger organizations. Fortunately, a virtual PBX office phone system with all its exclusive features helps small businesses to project a bigger corporate image. It has advanced call routing features including dial by name, dial-by-extension, group dialing, and ‘zero out to live operator’. As with the conventional PBX system, small office phone systems also offer advanced call management features including caller ID, call screening, find me follow me call forwarding, music on hold, call transfer, voicemail and fax mail.

The PBX phone system also cuts down on telephone expenses. You can make calls to local and international locations at minimum charges. Numerous extensions can be maintained from an existing telephone connection and business can be expanded without making any additional investment. This virtual telephone system enables offices to establish their business presence anywhere without setting up physical offices.

Approach Reliable Service Providers

To enjoy all the features of the modern hosted PBX system, approach a good service provider who would offer the service at affordable rates.

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Right VoIP PBX Phone System for Your Small Office

By equipping your small business office with the right VoIP PBX phone system, you can maintain continuous communication with your customers and other business contacts. This helps your small business project a professional corporate identity and stay competitive.

Right Telephone System for Your Small Business Office

A VoIP PBX phone system provides an assortment of benefits for small business offices. Its web interface helps to maintain numerous extensions from a single telephone connection. Therefore your business can be expanded without making additional investment. Outbound calls to local and overseas sites can be made at economic rates, significantly reducing your telecommunication expenses. Using virtual phone numbers, your business presence can be established anywhere without setting up any physical infrastructure. Besides, even if your business location is changed, you can use the existing telephone numbers to communicate.

Benefit From Exceptional Communication Functionalities

Small office VoIP phone systems possess all the sophisticated call handling features that are found in the pricey phone systems of big companies. These include auto attendant, voicemail, find-me/ follow-me call forwarding, voice to email, call waiting, fax to email, automatic call distribution, music on hold and more.

The auto attendant professionally answers incoming calls and presents callers with a menu of options including dial-by-name, dial-by-extension and more. Based on the option selected by the callers, calls are routed to the right extensions. It efficiently handles several calls incoming together.

Calls to your official numbers can be answered on your personal landlines and cell numbers assigned as extensions using the stylish call forwarding feature. Unanswered calls are instantly routed to the voicemail system, and voice messages are also forwarded to your email account. All these features help your business to be managed from different locations.

Reasonable Operation Cost

Setting up the VoIP PBX phone system in your small office can be done without installing costly on-site hardware. The required equipments are maintained at the service provider’s site and PBX functions are offered using broadband Internet or telephone networks at reasonable monthly charges.

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Hosted VoIP Small Business Phone Systems

Hosted VoIP phone systems are a great means for small business enterprises to improve their productivity through enhanced business communication. These small business phone systems offer a host of sophisticated call management features and functionalities at very affordable rates.

Benefits of Hosted VoIP Phone Systems

Hosted PBX systems are specifically tailored to help small businesses grow exponentially. Some of the advantages of implementing these advanced phone systems include:

• Lower overheads – As the phone system is entirely hosted, there is no need to maintain additional PBX equipment in your small business office. The phone system functions from the service provider’s premise through a web-based interface

• Low operation cost – There are no additional operational expenses associated with installing PBX phone systems. You need to pay only a reasonable monthly charge for the services you utilize.

• Easy to install – The service provider sets up the system in your office and maintains the necessary infrastructure.

• Versatility – PBX systems offer you convenience to operate your business from anywhere, even when you are on the go.

• Better scalability – Any number of phone lines can be added on to suit your needs.

Project a Big Business Image

With a VoIP phone system in place, your small firm can project a big business images to impress customers. The system comes with advanced call management features. Callers are greeted professionally by the auto attendant that also routes calls with remarkable efficiency. All other advancements seen in an expensive PBX system like call waiting, voicemail, speed dialing, groups, conference rooms and call queues are an integral part of these advanced small business phone systems, and give callers the impression that they are dealing with a big corporate.

To implement the hosted VoIP phone systems in your small business office, there is no need to undergo hectic installation processes. All that is needed is the existing phone line and an Internet connection to get started. The service provider maintains the necessary infrastructure and offers this hosted telecommunication solution at an affordable monthly charge.

Hosted PBX Systems - Allow Your Employees Work From Anywhere

As you expand your small business, you would have to run offices in multiple locations or keep traveling for business needs. At the same time, staying connected to your clients and employees is vital. The advent of hosted PBX systems has made this very easy. The state-of-the-art technology that these systems use allows your employees to work from anywhere and keep in touch with you and your customers all the time.

Hosted PBX Systems with Web Interface

A hosted PBX phone system connects all your offices and employees. All that is necessary to set it up is a phone line and a broadband Internet connection (DSL, Cable, or FIOS). The web interface makes it possible to expand phone lines to connect to your employees wherever they are. Moreover, all this can be done using just one phone number.

Call Forwarding for Greater Geographical Flexibility

With the hosted PBX system, it does not matter whether you or your employees are in the office or on the move. This telecommunication system comes with advanced functionalities that ensure that you can communicate with them all the time and do not miss any important calls. The innovative ‘find me follow me’ call forwarding call forwarding service ensures that incoming calls are efficiently routed to your employees - wherever they are. The PBX system also ensures that they can conveniently answer calls from their cell phones or home phones.

The voice mail system notifies you about messages waiting to be retrieved. All voice messages are also instantly emailed in .wav audio file format, which enables you conveniently retrieve them from anywhere.

Establish Your Local Presence

Hosted PBX service providers offer local phone numbers in various destinations. This allows you establish your business presence in far off locations without being physically present there. Finally, hosted PBX system features like auto attendant, caller ID, call screening, call transfer, music on hold, voicemail and fax mail give your firm a Fortune 500 image.