Friday, December 31, 2010

PBX Phone Systems with Advanced Telecommunication Features

If you have a small business, a PBX phone system is a great way to gain a good customer base through effective communication. These phone systems come with many advanced telecommunication features that go a long way in helping a business improve telecommunication ties with its clients or customers.

PBX Phone Systems – Make Your Business Sound Big

You can deliver customer-oriented services with PBX phone systems. With their auto attendant feature, all calls are automatically attended to and greeted with professional sounding welcome messages. Callers can choose an option from a caller menu to route calls to the desired extensions without giving off any line busy signals. These phone systems can connect many calls coming in simultaneously to multiple departments or individual extension lines.

In case the expected extension line is not available, the special voice mail facilities incorporated in these systems let callers leave voice messages in the voice mail boxes of the PBX system, which can be conveniently retrieved by the user. All these advancements of the expensive PBX make your callers feel that interacting with a big corporation.

Advanced Features to facilitate Business Communication

If you are on the move or have have offices in different locations, you may not be able to stay in touch with your callers all the time. Virtual PBX systems come with special advancements to connect callers and clients all the time. With the find me follow me service, calls are automatically redirected to your personal numbers or other given numbers. You do not have to worry about missing any important business calls. In addition, the system comes with advanced telecommunication features like:

• Caller ID
• Call screening
• Music on hold
• Voicemail
• Fax mail

Save Cost

Unlike the case of traditional phone systems, PBX phone systems do not necessitate the installation of expensive hardware in your office. The PBX phone system can be integrated to your existing phone line. You can also get a dedicated local or toll free number from the service provider to further enhance your business communication prospects.

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Tuesday, December 28, 2010

Hosted PBX System - Connect Anywhere

Installing the affordable hosted PBX system in your small office helps it to project a professional image. The hosted PBX system enables smooth and uninterrupted communication with your customers and business associates, wherever they are. This would ultimately increase your productivity, sale leads and revenue.

Stay Connected at All Times

With a hosted PBX system, you can stay connected with your callers 24/7. The system’s advanced communication features such as auto attendant, fax to email, call conferencing, voice to email, call forwarding, call waiting, caller ID and so on, makes this possible. The auto attendant manages all incoming calls competently. After greeting callers in a professional manner, the system provides them with a list of options including dial by name, dial by extension and more, so that calls are transferred to the proper extensions. This virtual receptionist manages multiple calls arriving simultaneously with outstanding efficiency and routes calls without sending out ‘line busy’ signals.

The find-me/follow-me call forwarding feature enables calls from main business phone numbers to be forwarded to alternate telephone numbers assigned as extensions. If all phone lines are busy, calls are transferred to the voicemail box, so that callers can leave messages. Voice messages are also forwarded to designated e-mail accounts as audio file attachments. In short, the hosted PBX system enables your office to connect anywhere at all times.

Reduce Telecommunication Expenses

The hosted PBX Phone System significantly reduces your telecommunication expenses by facilitating calls to local and international locations to be made at minimum charges. It offers the facility to maintain several extensions from an existing telephone connection. Even if you plan to expand your business, you would not have to incur any more expenses on your phone system. With the hosted PBX system, you can establish their business presence anywhere without setting up physical offices.

Hosted PBX System at Minimum Investment

To implement hosted PBX system in your settings, all you need is a phone connection and a dedicated broadband connection. The service provider maintains the necessary infrastructure and offers your office the service at reasonable rates.

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Thursday, December 23, 2010

Hosted PBX - Hassle-Free, Low-Cost Phone System for Small Businesses

An advanced telephone solution for small businesses, the hosted PBX phone system enables businesses to manage their communication requirements in a cost-effective manner. It also helps them to deliver excellent customer support services and to thereby enhance their business image.

Hassle-Free Business Communication with Hosted PBX

Hosted PBX systems are equipped with several features that help handling of business calls in a professional manner. Features like auto attendant, find me follow me call forwarding, voicemail, fax to email, voice to email, fax, call forwarding, customizable menus and call conferencing facilities allow users to manage their business calls quite effortlessly and avoid the hassles associated with call management.

The auto attendant greets callers to the office with suitable salutation messages. It provides the callers with a list of options including dial by name, dial by extension and more, so that calls are transferred to the proper extensions. This virtual receptionist manages multiple calls arriving simultaneously with outstanding efficiency and routes calls without sending out ‘line busy’ signals.

Through the sophisticated find-me/follow-me call forwarding feature, calls from main business phone numbers can be forwarded to alternate telephone numbers assigned as extensions. If all phone lines are busy, calls are transferred to the voicemail box, so that callers can leave messages. Voice messages are also forwarded to designated email accounts as audio file attachments.

Lost-Cost Phone System - Easy Installation

Additional hardware and numerous extension phone lines are required to implement conventional telephone systems. However, all hassles of installation can be conveniently avoided with PBX systems. The small business does not have to install expensive infrastructure in their premises. Just a phone line and dedicated internet connection is enough to get started with these services. The necessary equipment is maintained at the service provider’s site.

Due to the rise in demand for hosted PBX phone systems by small businesses, reliable service providers offer the hosted PBX at highly affordable rates.

Tuesday, December 21, 2010

PBX Phone Systems: Flexible and Expandable

As your business grows, you need a flexible and expandable business telecommunication system to keep pace with it. The sophisticated PBX phone systems offer a full range of features that not only boosts your business image, but also enhances your business productivity.

PBX Phone Systems - Flexible Features for Easy Connectivity

PBX phone systems are equipped with flexible features for easy business telecommunication. Their easy call connectivity facilities let users get in touch with their clients and employees at any time and from anywhere. Using the flexible menu options, calls can be effectively directed to different departments or persons in different locations. The dial by name, dial by extension and zero to live operator features of these phone systems allow callers to reach the appropriate phone lines.

Businessmen can keep in touch with their customers even while on the move. For situations where extension phone lines are not available, the PBX systems offer the advanced find me follow me call forwarding facility. It allows all unattended calls to be easily redirected to the office number, home number or cellular phone number of the users. Some of the other flexible call management facilities of these phone systems include auto attendant, call waiting, music on hold, voicemail, fax to email service, call conferencing, call transfer and after-hours emergency service.

Expandable Phone System for Flawless Telecommunication


PBX phone systems are expandable; any number of extension lines can be easily configured to them. It is not necessary to install any additional hardware in your premise. Instead, it would need just a phone line and dedicated broadband connection, to set up multiple phone lines in a particular setting. Calls can be easily transferred through the IP-based computer networks.

With various service providers offer a wide range of facilities at affordable rates, flexible and expandable VoIP phone systems help small businesses to thrive.

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Saturday, December 18, 2010

PBX Phone System with Sophisticated Call Handling Features

A small business office that has a PBX phone system with sophisticated call handling features helps it stay connected to its clients from anywhere through office and non-office hours. This presents the small company with a Fortune 500 business image.

Experience Sophisticated Features at Nominal Rents

PBX phone systems come with sophisticated call handling features that are usually found in expensive conventional telephone systems. These include auto attendant, find-me/follow-me call forwarding, automatic call distribution, voicemail, fax to email, caller ID, call conferencing, music on hold, customizable-menus and more.

All these stylish features can be enjoyed without having to purchase and install any premise-based hardware. The entire system is operated by the service providers and PBX functions are delivered at nominal monthly rents using broadband Internet or telephone connections

Automated Attendant boosts Business Image

The automated attendant that the ip phone system features saves the business office the expense of employing call handling personnel. This virtual receptionist manages multiple calls arriving in unison with exceptional efficiency. It greets callers with recorded messages and presents them with a group of options such as dial-by-name, dial-by-extension, zero out to live operator and more. Based on the caller’s choice, calls are immediately diverted to the preset extensions without giving off connection busy signals. The virtual receptionist can also be customized to play information about the products and services offered by the organization, further boosting its business image.

Managing Voice and Fax Messages through E-mail

In the competitive business world, unattended customer calls can mar the office’s image. The sophisticated call forwarding option of the PBX phone system solves this issue by enabling calls to be taken on personal telephone numbers, including residential and cell phone numbers assigned as extensions. Unanswered calls are immediately transferred to the voicemail system, allowing callers to leave personal voice messages. Voice messages are also forwarded to email accounts. Even fax messages can be forwarded to e-mail accounts using this phone system

The high-tech call management features and affordability has made the PBX phone systems the preferred telecommunication system of business establishments all over the world.

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Friday, December 17, 2010

Auto Attendant - Greets Your Callers Professionally

The auto attendant is an integral feature of PBX phone systems. This advanced feature is meant to greet your callers professionally and thereby improve business productivity. The system is a great advantage for small businesses to enhance their business image easily and effectively.

Impressive Professional Sounding Greetings

Pre-recorded greeting messages are a prominent feature of the auto attendant. Calls are automatically attended to and callers are greeted in a professional manner. You can program the system to deliver personalized greetings and also customize messages to suit your needs. Different kinds of greetings can be played during official hours, outside office hours, weekends and holidays. The system is flexible too, and you are free to make alterations as your business grows. The auto attendant’s professional handling of calls makes your business sound like a big corporate.

Meeting Caller Needs

The auto attendant is programmed to help call routing. Informational or directional messages guide your callers to forward calls to the desired extensions. Callers can select extensions to reach particular employees or departments using the menu of options they are presented with. These include dial by name, dial by extension or zero-out to live operator.

The auto attendant can handle multiple calls coming in simultaneously without giving off ‘line busy’ signals. If lines are busy, callers are directed to the voicemail system where they can leave voice messages and these are also forwarded to e-mail accounts. Unattended calls are also forwarded to designated personal numbers, including landlines and cell phones. All this helps customer needs to be dealt with promptly.

Auto Attendant - Benefits

• Professional greetings help to improve your business image
• You do not have to employ a live receptionist to deal with phone calls
• You can save the time you would have to spend to take and direct calls
• Eliminates busy signals
• Responds to all incoming calls and connects them to the appropriate extension within your organization
• Improves customer service
• Reduces caller on-hold time

Your existing phone line and a broadband connection are all you need to set up the VoIP phone system in your small office. You can easily add on more lines to suit your needs and set up virtual offices in other locations without having to change your existing phone number with this system.

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Tuesday, December 14, 2010

VoIP Phone Systems at an Affordable Price

Budding business organizations that are determined to modernize their telecom system can opt for VoIP phone systems. Implementing VoIP phone systems help small business entities to enjoy sophisticated communication features at an affordable price. This helps them respond to their customers and business associates in quick time, significantly enhancing their business image.

VoIP Phone Features at Affordable Monthly Rents

VoIP phone systems are configured with high-tech call handling features that are normally found in expensive premise-based conventional telephone systems. These include automatic call distribution, call conferencing, auto attendant, find-me/follow-me call forwarding, voicemail, voice to email, caller ID, music on hold, custom menus and so on. In contrast to traditional phone systems, all these communication capabilities can be enjoyed without investing in complex networks, hardware and software. The VoIP phone service providers maintain the required hardware at their premises, and offer all functionalities through a hosted server using broadband Internet and a dedicated telephone connection at affordable monthly charges.

Automated and Live Person Call Answering

VoIP phone systems support organized call management. The auto attendant manages incoming calls with recorded greetings. For routing calls to extensions, conference rooms, groups, mailboxes and call queues, callers are allowed to choose from a menu of options. The system manages calls arriving altogether with incomparable efficiency. Apart from the auto attendant, this phone system also supports live person call answering in which a telephone number can be set to ring a specific extension initially or a group, simultaneously or sequentially.

Extended Customer Service


VoIP phone systems facilitate answering of official calls outside your corporate office. The innovative call forwarding feature allows customers to reach you on your personal numbers, including cell phones and residence landlines assigned as extensions. This feature also helps your workforce to work from preferred sites, and this remarkably increases their efficiency and business productivity. Utilizing a broadband connection such as DSL, Cable or FIOS, they can easily become an extension of your enterprise phone system.

Further, these telephone systems reduce all odds of missed calls. Unanswered calls are promptly routed to the voicemail system so that callers can leave voice messages. The PBX phone system also forwards voice messages to your email account, enabling you to take business decisions even while traveling. New message arrivals are instantly alerted on your cell phone.

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Thursday, December 9, 2010

Auto Attendant - Creates A Professional Caller Interface

An efficient telecommunication system is highly essential for all business organizations to create a professional caller interface. The high-end automated attendant feature of modern VoIP PBX systems is a sophisticated solution that helps small business offices maintain uninterrupted communication with their clients. The auto attendant manages all incoming calls skillfully and performs instant call routing through business as well as after-business hours.

Auto Attendant – Efficient Call Management

The auto attendant provides the same kind of communication interface your callers encounter when they call a big corporate office. This virtual receptionist greets callers with professionally recorded welcome messages. To get connected with a particular department or person, they are allowed to select from a menu of options including dial-by-name and dial-by-extension. Based on the caller’s choice, calls are quickly transferred to the appropriate extensions. Calls arriving simultaneously are handled without transmitting busy telephone connection signals. All this gives your small business the image of a well-established business group. The major features of a VoIP auto attendant include:

• 1-to-5 digit extensions
• Do not disturb
• Find-me/Follow-me call forwarding
• Dial by department
• Music on transfer
• Voicemail to email

Incomparable Benefits

The auto attendant allows you to answer important business calls even when you are not in your office. It can easily transfer calls to an office line, cell phone, home landline or a VoIP phone. This feature offers your employees a lot of flexibility as they can work from home or other locations. The virtual receptionist eliminates all possibilities of missed calls. Calls that are unattended in any of the extensions are directly routed to the voicemail system, allowing callers to leave voice messages. The automated attendant also offers additional benefits such as:

• Improves customer service
• Eliminates busy signals
• Transfer calls without need for a live receptionist
• Reduces caller on-hold time
• No equipment to buy, install or maintain

Easy to Configure

Through its finest and professional caller interface, the auto attendant helps to improve your business communications at reduced costs. A reliable VoIP PBX service provider would help you configure the auto attendant system to suit your specific communication requirements, and offers the service at an affordable monthly rent, as well as timely upgrades and maintenance services.

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Tuesday, December 7, 2010

VoIP Phone Systems - Stay Connected with Your Customers

VoIP phone systems help you enjoy uninterrupted communication and stay connected with your customers at all times. The systems have numerous, user-friendly call management features found in sophisticated conventional phone systems. Their affordability has made them the ideal choice for businesses of all sizes.

Find Me Follow Me Call Forwarding

As a small business owner, you would have to travel around to build up your business. Staying in touch with your callers and employees may seem impossible. Luckily, the VoIP phone systems come with many advanced features to communicate with customers even while on the move.

The advanced find me follow me call forwarding feature connects unattended calls to designated alternate numbers, like that of your cell phone or home landline. This means that calls from your customers can be routed to you wherever you are. So you do not have to worry about missing important business calls when you are away from your office on business.

Additional Call Management Features

VoIP phones systems offer an excellent telecommunication system to deal with customers. Callers to the office are greeted professionally and efficiently routed to the desired extensions. If several calls arrive simultaneously, the auto attendant manages them without giving off line busy signals. So customers and clients get the impression that they are dealing a big firm.

The VoIP PBX system functions through a web-based interface. So innumerable extensions can be added or removed without the need to install additional phone lines at your settings. All you need is a single phone line and a broadband connection (DSL, Cable, or FIOS) to set up the system.

Flexibility to Work from any Location

The broadband connection gives you greater flexibility to work from any location. Calls can be easily connected to any distant location. Going in for a VoIP phone systems through a reliable service provider offers your business every opportunity to stay connected with your customers at all times.

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Saturday, December 4, 2010

Affordable PBX Phone System for Your Small Business

If you are looking to cut down your telecommunication expenses of your small business office, the affordable PBX phone system is an ideal option. The system helps reduce your telecommunication expenses as well as provides professional customer service to improve your business productivity. This advanced phone system comes with a host of user-friendly features.

Manages Business Calls Efficiently

A PBX phone system’s auto attendant feature does away with the need to employ a live receptionist. The auto attendant handles all incoming calls with professional sounding messages and takes calls during business and after hours. Using interactive voice messages, it efficiently directs calls to the desired extensions.

The PBX phone system eliminates the possibilities of missed calls. Unattended calls are automatically directed to assigned phone numbers, which could be cell or mobile numbers. If the person is not available at any of these numbers, the call is directed to voicemail. The system can also receive your fax messages.

Convenience of Web Interface

As PBX services are hosted, you can save on your expenses that would have to be spent on setting up premise-based PBX equipment. The service provider manages the phone service. This feature-rich phone system functions through a web-based interface. All you need to set it up in your small business office is the existing phone line and a broadband connection. If you need to add more extensions in your telecommunication system, you can get it done without installing additional phone lines.

Reduced Calling Rates

As calls are made over the Internet, calling rates are comparatively low. Besides, many service providers offer toll free numbers and local phone numbers. The local numbers help you expand your business to other cities as calls to these places will be charged only local rates. Toll free and local phone numbers help you target specific markets.

Most service providers offer PBX phone services at affordable monthly rates.

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