VoIP PBX - Small Business Phone System

It is easy to maintain steady communication with your customers and other business associates with a VoIP PBX small business phone system. A VoIP PBX small business phone system comes with advanced call management features that are usually found in high-end telephone systems maintained by established companies. Call handling features include auto attendant, call conferencing, music on hold, find me follow me call forwarding, voicemail to email, cell phone message notification, fax, call waiting and many more.

Enjoy Value-added Call Management Features

VoIP PBX auto attendant receives all the calls with suitable greeting messages. Based on the menu option chosen by the caller, calls are transferred to the appropriate extensions. The major advantage of implementing a VoIP PBX telephone system is that you can run your business from any distant location. Incoming calls to the business phone numbers can be routed to your other telephone numbers including residential and cell phone numbers. Multiple calls can be managed at the same time. Call transferring process is done without sending conventional busy signals to the callers.

The voicemail system enables the callers to leave voice messages when calls remain unanswered. It also manages calls during hectic business hours. Through the voicemail to email feature, voice messages can be forwarded to your email account as audio file attachments. Arrival of new voice messages is promptly notified through alert messages on your cell phone.

The Right solution for Your Business Office

The sophisticated features of VoIP PBX small business phone systems can be enjoyed without purchasing and installing expensive PBX hardware in your office. The necessary equipments are maintained at the site of the service provider and the PBX functions are offered through a hosted server using Internet or telephone connections. The services can be availed of at nominal monthly charges.


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Small Business Live Phone Answering Service

Live phone answering service facilitates small businesses to establish a big business image. This feature rich service is provided through hosted PBX system. With a live answering system, there is no need to hire additional staff to handle your business calls.

Live phone answering service provides a multitude of communication features which is necessary for daily business communication needs. It efficiently receives incoming businesses calls and routes them to different extensions. The answering service features can be customized as per your small business needs.

With a live phone answering system, you can record personalized greeting messages for your voice mail, set multiple extensions for individual employees and departments, transfer calls from one extension to another, set custom music on hold, and send and receive multiple fax messages.

The small business phone systems can work for you in any manner you choose, you can work from office or when traveling. Call answering features can be easily customized. You can set calls to be transferred to various extensions such as your home phone, cell phone or voice mail. Call screening feature helps to know exactly who is calling you. The caller will be prompted to record his/her name, before being connected to you. If one extension is unavailable, calls to that extension can be transferred to another extension.

You can set personalized greetings such as standard business greetings and after hours business greetings on day, night and weekend modes. The phone answering service can be easily updated as per your business requirements. The efficient online management tool makes it easy for you to update various calling features, add or remove extensions and track your call records.

Combining powerful features, scalability, flexibility and affordability, live phone answering services are the perfect option for small and start-up businesses. Live phone answering features are available with toll-free number or local telephone number with area code.

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Small Business Virtual Telephone System

A virtual telephone system with its advanced features and functionalities can greatly support your small business. This is an ideal means to enhance your business communication at reduced rates.

Draw More Customers to Your Small Business

Business telecommunication is an important factor when building up and maintaining business relationships. Training and hiring additional staff for your small office would be rather expensive. A virtual PBX telephone system for small business is an ideal alternative for live receptionists. All calls will be automatically attended, greeted and routed by the auto attendant facility. You can provide 24 hour service to your customers by customizing the system for office-hours and after-hours facility and installing all required details about your company’s products and services in it.

User-friendly Features

Small business phone systems with it advanced call routing facility will efficiently route all calls to the appropriate phone lines, without any delay. If you are busy or unavailable, the calls will be diverted to your personal phone numbers. Callers can even make a choice from the menu options to convey their messages to the user. Some of the other important features of a virtual telephone system are:

•    Voice mail
•    Fax mail
•    Caller ID
•    Call screening
•    Find me follow me call forwarding

Advantages for Your Small Business

With this phone facility in your small office, you can stay connected to your customers all the time and never lose any important business deal. You can handle calls within your office network, irrespective of location. This facility is an added advantage for your small business to reduce telecommunication costs and improve productivity. Since small business telephone systems are operated by the service providers, you can save on additional costs of installing expensive hardware in your premises.


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Advantages of Phone Answering Service

Virtual phone answering service provides excellent competitive advantage for small business companies and start-up companies. With advanced communication technology, it helps small companies to compete with larger companies in a professional manner. Powerful features, scalability, simple infrastructure, flexibility and cost savings are the most beneficial features of phone answering service.

This system makes it convenient for you to handle your business calls from any preferred location. A virtual phone service can efficiently connect your home-based workers or remote office settings. The live phone answering service helps to communicate with your clients and customers 24 hours a day. Hosted phone answering system provides the integrated features of telephone, voicemail and fax system.

The main advantages offered by phone answering service include:

•    Call answering with professional business greeting
•    Flexible calling facility between branches
•    Efficient handling of multiple incoming calls simultaneously
•    Call hold feature with custom greeting
•    Call extension to specific department or employee
•    Dial by name and dial by extension options
•    Incorporated voice to email and fax to email feature

The main part of phone answering service is the auto attendant. It initially answers the incoming business calls with professional greeting message. Automated phone answering system efficiently routes your callers to a live extension or voicemail box. More features and extensions can be added to the main business number through web-based interface. You can also view fax messages and listen to voice mail messages via online interface.

Phone answering service helps small businesses to present the best image to targeted clients by making available a unified set of communication features. Hosted service providers offer customized service packages that suit different business requirements.


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Affordable Business Telephone Systems

When it comes to choosing affordable business telephone systems for offices, IP PBX phone systems (Internet Protocol) would be the answer. These are ideal choices for businesses, especially the start ups, because these will help them enjoy all the features of phone systems implemented in bigger businesses, at highly reduced rates.

Attractive Features of Business Telephone Systems

IP PBX business telephone systems are operated with the support of a broadband internet connection and a dedicated phone line. With these systems in your offices, you don’t have to worry about appointing live receptionists for attending calls. Automated call answering, call routing, caller ID, call conferencing, dial by name, dial by extension, music on hold, voice mail box, fax mail and other features that had been the prerogative of sophisticated phone systems can be availed now through IP PBX systems.

Premium Facilities with Minimum Hassles

With IP PBX business telephone systems, you can enjoy all the advanced functionalities with minimum hassles. These small business phone systems are capable of transferring multiple calls simultaneously with the support of the broadband connection. The user is not required to install any additional equipment in his premises, as these phone systems are operated by the service providers.

Find Telephone Systems that Ideally Suit Your Small Business

Before going for an affordable business telephone system, you should, first of all, identify your business requirements such as the size of your business, your budget, your business communication needs and more. Numerous service providers are there offering services specifically meeting the needs of small businesses. Most of them charge only affordable monthly fees for the services they render. Local numbers and toll free numbers can also be availed from them, which will enable you to give a professional image to your business.

Affordable business telephone systems are ideal to help your business grow a level higher, while the expenditure of telecommunication remains very low.

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VoIP Small Business Telephone System

You can stay competitive in the business world, by utilizing a small business telephone system with VoIP features. This phone system is an added asset for your business and an ideal choice to efficiently handle all your inbound and outbound business calls. It gives you the freedom to work from your office, home or any location of your choice.

Enjoy Exciting Benefits

A small business VoIP telephone system is highly beneficial for your startup or home based business enterprise. Some of the advantages that these phone systems bring to your business are:

•    Faster and easier communication
•    Scalable
•    Cost-effective
•    Portable
•    Multiple connections are handled simultaneously
•    Long distance calls can be made at reduced rates

Improve Quality and Productivity for Your Business

Internet based small business phone system is an ideal means to improve your workplace productivity through enhanced business communication. Compared to traditional phone systems, VoIP phones offer better voice quality. Just like any modern phone system, a VoIP small business telephone system also comes with sophisticated user-friendly features.

With this service, you can efficiently route calls through its call forwarding feature, engage your callers with music on hold, provide system driven announcements on your company’s products and services, and more. With all these features you can present a bigger corporate image and attract more customers to your business.

Find Service Providers with Good Expertise in the Field

If you are planning to switch on to VoIP small business telephone system from a standard phone, you should ensure that you avail of services from an experienced provider in the field. Understanding the business needs of small businesses, numerous providers offer VoIP small business telephone systems and services at relatively lower rates. Such a phone system is truly a boon for business startups to improve business image and productivity through enhanced customer care services.


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Virtual Office Small Business Phone Service

Telecommunication has become an easy but expensive means of business communication. Virtual office phone service for small business is an affordable option compared to traditional premise based phone systems.

Efficient Management of Inbound and Outbound Calls

For small business operators having regional offices in different geographical locations, it would be difficult to manage business communications efficiently. A virtual office phone service comes with solutions that effectively connects multiple departments, regional offices, as well as clients and customers round-the-globe. The number of extensions or phone lines you have in your office will not be a problem. This phone service comes with advanced find me follow me call forwarding service, by which the calls can be efficiently connected to the appropriate extensions within no time.

Advanced Features at a Fraction of the Actual Cost

With a virtual office small business phone service you can avail of all the advancements of a conventional phone service at economical rates. While making calls, the callers can hear professional sounding greetings integrated in the auto attendants of small business phone systems. If the user is unavailable or busy, the callers can choose options such as voice mail, fax mail, or email to convey their messages.

Virtual Office Phone Service Providers

Selection of a good office phone system is a very difficult job, since it depends on the specific requirements of your business such as the size of your organization, number of employees, your budget and other factors. Hence, before going for an office phone system you should make sure that the service provider can effectively meet all your business communication requirements. Several providers even offer virtual phone numbers and toll free numbers for the convenience of the customers. This will enable your callers to make calls to your office at reduced calling rates.

Virtual office phone service for your small business is an effective tool to transform your enterprise into a Fortune 500 company.


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Web Based Auto Attendant

Auto attendant is a major part of a hosted PBX system. Web based auto attendant service eliminates the need for a full time receptionist. With advanced calling features, the auto attendant receives and manages incoming business calls efficiently.

In a small business hosted PBX system, the incoming call is first received by the auto attendant. It initially answers the business call with custom professional greeting and then provides various routing options for the caller. The auto attendant can efficiently route incoming calls to any phone including your home phone, cell phone or office phone. Automated answering system can handle multiple business calls simultaneously.

You can use default professional greetings in auto attendant system or record your own business greetings. The greeting option can be customized to meet your specific business needs. Auto attendant also provides music on hold facility. With this option, your callers can listen to custom music while waiting for the call to be answered. Menu and announcements for out-of-business hours and holidays can be set through web based auto attendant.

Auto attendant provides dial by name and dial by extension calling options for callers. Some of the common web based auto attendant features include: call screening, caller ID, call conferencing, call forwarding, call recording, call waiting, call return, call block and many more. It can also notify your voice mail and fax messages by email or cell phone.

The auto attendant allows callers to access different employees and departments in any location using a single business number. Auto attendant features can be easily administered through web interface.

With advanced auto attendant features, you can link your virtual branch offices together without expensive capital and equipment. Your callers will never hear a busy signal when you have a powerful auto attendant system implemented in your small business office.

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